Sales Strategy and Operations Associate

Job description

This role will be based in our New York office. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. As a Sales Strategy & Operations Associate, you will act as an advisor to leaders in the Customer Success (CS) organization and be responsible for helping crack the most important strategic and operational problems facing the business. Additionally, you will assess business performance and derive actionable insights focused on driving revenue growth, sales productivity, and customer value. You will also help drive operational excellence, ensuring data and operational foundations are maintained to allow the business to run efficiently. This individual is also responsible for leading, executing, and scaling new initiatives in partnership with cross-functional stakeholders. Responsibilities: Advise senior members of the CS organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them achieve their long-term strategic priorities Track business performance and provide insights and recommendations to advise CS leadership and inform day-to-day decisions Lead operational processes of the CS organization, such as territory management, reporting, and dashboard development Drive strategic planning processes through data-driven recommendations, including customer segmentation, headcount planning, and territory planning Lead and provide recommendations on a variety of strategic, cross-functional projects that will shape LinkedIn’s go-to-market motion. Present insights and recommendations to executives and global Sales Operations partners Establish strong working relationships with peers in other Sales Operations teams and cross-functional partners (Business Operations, Sales leadership, HR, Finance, and Systems teams) to achieve objectives Qualifications Basic Qualifications: BA/BS degree in business, operations, analytics, or related field 2+ years of experience in Sales Operations, Business Operations, Management Consulting, Investment Banking, or a related analytical/operational role 2+ years of experience with Excel and PowerPoint Experience with SQL or related language Experience leveraging AI for data analysis and synthesis Preferred Qualifications: Ability to leverage numbers and insights to influence and drive sound decision making Advanced knowledge of Microsoft Excel; expertise in data analysis and modeling Experience in communicating effectively, project and time management, writing and presenting, and the ability to confidently interact with senior management Ability to build strong partnerships and collaborate with stakeholders Strong attention to detail and ability to see insights beyond the numbers to drive sound decision making Ability to flex between day-to-day operations/project management and broader strategic initiatives Motivation to challenge the status quo and continually innovate Ability to effectively solve complex problems from high priority strategic initiatives MBA/MA/MS degree in business, analytics, or related field Suggested Skills: Excel Data Analysis SQL Stakeholder management LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $89,000 to $145,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit . Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 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