Sales Strategy & Growth Manager

Job description

**About PayJoy** PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. **This role** The Growth Manager is responsible for driving PayJoy’s highest-priority sales growth initiatives by strengthening field execution systems, building high-performing merchant partners, accelerating merchant network expansion, and leading cross-functional programs that increase originations per store. This role will be assigned a rotating portfolio of the most critical projects required to achieve PayJoy Philippines’ growth aspirations. ### Responsibilities - Strengthen field execution and selling systems across the sales organization, including Zoho adoption, itinerary planning, visit prioritization, in-store diagnosis, and post-call follow-through. - Design and operationalize the Hero Merchant program by identifying, acquiring, and scaling the highest-value merchants, with a goal of establishing 2 Hero Merchants per city producing ≥150 originations per month. - Build and accelerate the merchant network expansion engine by supporting geographic expansion planning, merchant acquisition funnel execution, and field capacity deployment to ensure rapid, predictable growth in active merchants. - Lead cross-functional growth initiatives with Marketing, Sales Enablement, Promoter Operations, Merchant Operations, and Key Account teams to improve the drivers of average originations per store. - Analyze merchant- and city-level performance to identify bottlenecks and launch targeted programs that unlock productivity and conversion uplift. - Build scalable playbooks, operating cadences, and SOPs that enable repeatable execution and sustainable growth across regions. - Coordinate across internal stakeholders to ensure priority growth initiatives move from strategy to field adoption with measurable impact. - Champion continuous improvement in merchant productivity, sales discipline, and execution rigor across the national retail network. ### Requirements - Bachelor’s degree in Business, Engineering, Economics, Marketing, or similar. - 10+ years of experience in sales strategy, revenue programs, BizOps, growth, or field execution roles, ideally in high-growth environments such as fintech, retail tech, management consulting, or startups. - Strong analytical skills and comfort operating through KPIs, funnels, and CRM systems. - Proven ability to lead cross-functional initiatives and deliver complex projects end-to-end. - Structured problem solver with the ability to diagnose execution bottlenecks and build repeatable solutions. - Strong communication and stakeholder management skills across field and central teams. - Self-driven, results-oriented, and energized by dynamic, high-change environments. - Comfortable engaging directly with frontline merchants and sales execution realities. ### Benefits - 100% Company Funded : Private Health Insurance for employee and immediate family - 20 days vacation, unlimited sick leave - $2,000 USD annual Co-working Travel perk - $2,000 USD annual Professional Development perk - Phone Finance, headphone benefit, home office equipment allowance and wellness perks - Catered Lunch