Sales Support (all genders)

Job description

Job Responsibilities Create Connections. Support Customers. Enable Success. Your Responsibilities Preparation and follow-up of quotations in close cooperation with Cost/Product Engineering and Sales Active support and development of existing customer relationships through personal visits, virtual meetings and telephone communication as well as CRM-supported activities Support in acquiring new customers and identifying additional business opportunities with existing customers Management and follow-up of customer inquiries and projects through to successful implementation Coordination of all sales-related activities with internal departments and production sites to ensure timely customer support Support with contracts, non-disclosure agreements (NDAs), supplier evaluations and other sales-related processes Maintenance and further development of customer, sales and project data in CRM and ERP systems Participation in customer and project meetings and close cooperation with internal teams to ensure a high level of customer satisfaction Analysis of sales KPIs and preparation of meaningful reports Back-up support for the Sales or Account Manager during absences and ensuring continuous customer support Job Requirements What You Bring Professional Qualifications Successfully completed commercial/vocational training or a comparable qualification Several years of professional experience in internal sales / sales support Confident use of MS Office and ideally experience with CRM and ERP systems Very good German and good English skills, both written and spoken You stand out through Strong customer orientation and enjoyment in building long-term business relationships Strong communication skills and a professional manner Strong organizational skills and the ability to coordinate several topics simultaneously Analytical and solution-oriented thinking Initiative, team spirit and a pragmatic hands-on mentality This is a plus Experience in the printed circuit board (PCB) industry or a comparable technical environment Technical interest and understanding of customer-specific solutions Why us? Your relationships. Our growth. One team. At STARTEAM, growth starts with people. We're looking for a driven, relationship-first Sales Manager who loves connecting with customers, spotting opportunity, and turning trust into long-term partnerships across the electronics industry You'll be closely connected with FST (Flero STARTEAM), our PCB manufacturing facility near Brescia, Italy. FST focuses on prototypes, HMLV production, quick-turn services, and customized PCB solutions for our European customers. While FST is an important part of our operations, your base shall be there If sales feels like relationship-building to you, and you're energized by international teams, new markets, and real results - we'd love to meet you What we can't compromise on: A genuine technical background and hands-on experience in PCB / printed circuit board manufacturing. You know the product, the process, and can speak the engineer's language just as fluently as the customer's in Italian and English