Sales Support - Projects

There’s a Place for You at Crawford Electric Supply. A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. It’s time to energize your future! Don’t miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news on LinkedIn and Facebook . Position: Sales Support-Projects Location: Houston, Texas About Crawford: If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by differences, and who is passionate about your future, it is time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!” through our mindset competencies below: Adapt: Effectively embrace new situations and people Dare: Appropriately challenge the status quo Learn: Learn from others, from mistakes, and self-improve Responsibilities Provide administrative and logistical support to the Project Management department. Assist with various aspects of project management, such as planning, execution, and monitoring, to ensure projects are completed on time and within budget. Ability to provide documentation, material coordination, and support to Project Management staff during projects. Support the overall Branch sales strategy through efficient and timely responses to internal and external customers. Establish and maintain superior customer and vendor relationships to ensure customer satisfaction. Ensure products are ordered and billed accurately. Assist with overages, short shipped and damaged materials as they are reported to maximize customer satisfaction. Perform appropriate expediting functions to ensure materials are shipped and received by the customer in the agreed-upon time frames. Ability to communicate scheduling and shipping date changes with customers and sales staff. Assist with processing change orders and maintaining billing as requested until projects are closed out. Assist with requesting submittals, O&M manuals and maintaining project documentation . Assist with closing out billing at project completion. Accurately prepare, review, and manage order documentation, including mill test reports, packing slips, and shipping and receiving documents Maintain well-organized digital and physical filing systems, ensuring compliance with customer requirements and industry standards Monitor and track order status from initiation through fulfillment, communicating proactively with suppliers, freight companies, and internal team members Troubleshoot delays and work cross-functionally to resolve issues quickly, maintaining accurate records of all orders, shipments, and communications Develop and maintain strong relationships with key suppliers and vendors to ensure reliable and timely delivery of materials Prepare regular reports on order status, delivery times, and issues encountered for management review Preferred Skills A college degree and/or equivalent industry experience is requested. 1 to 3 years of experience in EPC and large CAPEX project support. Familiarity with industrial electrical products and distribution channels. Able to multi-task within a fast-paced environment. Strong written and verbal communication skills, with excellent attention to detail and organizational abilities. Self-motivated, positive attitude with strong customer service skills. Proactive, dependable, and solutions-oriented, with a strong work ethic and commitment to delivering exceptional results. Knowledge of procurement and logistics processes. Computer proficiency in MS Word, Excel, Power Point, Acrobat, CRM platforms, along with the ability to master in house platforms. Environment Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer Crawford is a subsidiary of Sonepar USA. What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP) We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported. Ready to join the fun? Apply today and become part of the Crawford Crew – where we work hard, laugh often, and always have a spark to share! Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email . EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here . Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here . LI-EV