Sales Support Specialist

Job description

Company Description Chiquita is a leading global company with 20,000 employees across 30 countries. We are passionate about our nutritious, high-quality, energy-rich and value-added bananas. Chiquita's products are sold in nearly 70 countries around the world. Chiquita Brands International grows, procures, markets and sells bananas and other fresh fruits under the Chiquita brand and other names. Job Description Provide administrative and operational support to the Sales team, including management of sales-related processes and coordination of daily activities. Support the monitoring and tracking of the sales pipeline to ensure timely and accurate processing of customer orders and commercial activities. Act as a liaison between Sales, customers, and internal departments to ensure customer requirements are addressed effectively and issues are resolved promptly. Follow up with customers regarding orders, account status, delivery timelines, and other administrative matters. Review pending orders and customer requests to ensure high levels of customer service and customer satisfaction. Prepare, compile, analyze, and present sales reports, forecasts, and performance data for management review. Ensure data accuracy and integrity within CRM and internal systems. Assist in the preparation and review of sales quotations, contracts, and commercial proposals in line with company policies and customer requirements. Maintain accurate order entry across multiple systems and platforms, ensuring correctness of customer information, SKUs, quantities, delivery dates, and freight arrangements. Coordinate with Planning and Supply Chain teams to align orders with sales plans by distribution center and customer, while reviewing product allocation and escalating discrepancies when necessary. Address and resolve issues related to customer orders, product specifications, delivery schedules, or operational constraints. Maintain a strong understanding of company products, services, pricing structures, and commercial processes to effectively support the Sales organization. Provide additional administrative and operational support to management and leadership teams as required. Qualifications Previous experience in a Sales Support, Sales Administration, Customer Service, or Back Office role. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail and high level of accuracy. Strong communication and interpersonal skills. Proficiency with Microsoft Office applications, particularly Excel. Experience working with CRM systems and ERP/order management platforms is an asset. Ability to work cross-functionally with Sales, Logistics, Planning, and Customer Service teams. Analytical mindset with the ability to interpret and present data effectively. Fluent in English and Greek; additional European languages are considered an advantage. KEY COMPETENCIES: Customer-focused mindset Problem-solving abilities Team collaboration Time management and prioritization Adaptability and flexibility Analytical and reporting skills Attention to detail and accuracy Additional Information What We Offer: Competitive compensation and benefits package Opportunity to work in a dynamic, international environment within the food supply chain A collaborative team culture committed to quality, sustainability, and growth Exposure to global markets and international trade processes #LI-Onsite