Sales Support Specialist

Job description

We exist to create positive change for people and the planet. Join us and make a difference too! Sales Support Specialist Location: Brazil - Remote Join a Global Industry Leader! Are you ready to be part of a dynamic team that has built nearly 120 years of excellence, growth, and continued innovation? At BSI, we pride ourselves on the highest standards and our commitment to making a lasting impact. If you are driven by operational excellence, passionate about supporting commercial success, and eager to grow, we want to hear from you! About the role: As a Sales Support Specialist , you will play a pivotal role in supporting the sales organization by providing high-quality commercial, operational, and administrative support. This role is critical will support our Sales Directors, Business Development Managers, and Sales Account Managers to focus on revenue generation while supporting complex quoting, RFP development, Salesforce governance, audit activities in the region. In your day to day, you will be responsible for: Commercial & Quoting Support: Support the creation of complex, time-consuming quotes within the Salesforce configurator under the direction of the respective seller, as well as cost estimates for existing clients. Bid & RFP Management: Support the creation, writing, design, and quality assurance of large, complex Requests for Proposals (RFPs), while maintaining a repository of standard responses and FAQs. Salesforce Governance: Maintain high standards of Salesforce hygiene for the Americas Sales organization, conducting data quality reviews and reporting issues to Sales leadership. Reporting & Dashboards: Support day-to-day sales reporting requirements, including creating and maintaining dashboards to provide actionable insights. Lead Coordination: Monitor client inquiry inboxes and work closely with Marketing to assign and manage leads in accordance with regional Rules of Engagement. Compliance & Audit Support: Support investigations of non-conformities arising from internal and external accreditation audits related to Sales activities. Cross-Functional Collaboration: Liaise across functions—including Sales, Operations Delivery, Finance, Marketing, and Compliance & Risk—to ensure the correct commercial and operational outcomes for clients. To be successful in the role, you will have: Sales Operations Experience: Minimum of 3–5 years of experience in a sales support, commercial operations, bid/RFP management, or similar role within a B2B environment. Educational Background: Bachelor’s degree in Business Administration, Commerce, Sales Operations, Marketing, or a related discipline (or equivalent professional experience). Tech-Savvy Expertise: Advanced competency in Salesforce CRM, including quote configuration, opportunity support, reporting, and data governance. Strong Commercial Acumen: Demonstrated experience working with complex pricing models, contracts, and cost estimates, ideally within a regulated or services-based organization. Exceptional Communication Skills: Advanced written communication skills with a proven ability to draft, tailor, and quality-check complex RFP responses and sales documentation. Analytical & Detail-Oriented: Strong analytical skills to interpret data and create dashboards, combined with high attention to detail for compliance and data hygiene. Collaboration Mindset: Ability to work effectively across functions and communicate confidently with stakeholders at different levels. What we offer BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of; annual leave, bank holidays, medical, dental, vision, and life insurance, retirement/pension savings with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. This position offers a competitive base annual salary; annual bonus and amazing ebnefits. A ctual compensation is based on various factors, including but not limited to the candidate’s competencies, level of experience, education, location, divisional budget, and internal peer compensation compari sons. Do you believe the world deserves excellence? We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in. Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certificatio n, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark. Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company. D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global orga nization all while having fun doing great work. BSI is a community where everyone can thri ve. BSI is an Equal Opportunity Employer, and we are committed to diversity. If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner. About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.