Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
Sales Systems Engineer III – SecuritiAI
About the Role
The Sales Systems Engineer III – Securiti AI provides technical expertise to support the renewal and retention motion for Veeam's Securiti AI (DSPM) portfolio, working with Enterprise customers across the Americas. This role partners closely with Renewal Account Managers to inform, educate, and influence customers and internal teams on the value and technical fit of Securiti AI solutions within their existing environment. The role blends deep security/data protection knowledge with a post-sales, customer-retention mindset, helping ensure Enterprise customers realize ongoing value from their Securiti AI investment and positioning the account for renewal and expansion.
What You'll Do
- Serve as the technical point of contact for Securiti AI Enterprise customers throughout the renewal lifecycle, supporting technical sales cycles for renewal and expansion.
- Deliver scripted/golden demos to help low-adoption customers understand what's possible with their Securiti AI investment, and conduct remote configuration/health reviews ahead of renewal.
- Consult with customers on data discovery, posture management, data access and governance, and compliance use cases, translating business objectives into clear technical requirements and outcomes.
- Educate customers on Veeam's data discovery and classification strengths versus competitors (e.g., Microsoft Purview, Varonis) to support renewal defense.
- Escalate customized demo requests, proof-of-concept requests, or technical troubleshooting to the account's mapped Securiti SE or CSM/CSE, and guide customers to open support tickets when appropriate.
- Transform product-based selling into customer-centric problem-solving, mapping technical work to business outcomes in renewal and expansion conversations.
- Collaborate with Renewal Account Managers to identify upsell and cross-sell opportunities within the Securiti AI portfolio.
- Organize work efficiently using Salesforce.com for account tracking, technical notes, and process management, working effectively and autonomously in a remote environment.
- Demonstrate strong written and oral communication skills while building and maintaining trusted customer relationships.
What You'll Bring
- Minimum of 2-4 years of experience in solution sales, technical presales, post-sales, or technical support.
- Experience with DSPM, DLP (Data Loss Prevention), or related data security solutions; direct DSPM experience is a plus but not required given how new the category is.
- Knowledge of security and compliance frameworks such as GDPR, ISO 27001, SOC 2, NIST, HIPAA, or similar.
- Familiarity with cloud platforms (AWS, Azure, or GCP) and basic data discovery/classification concepts (data discovery, data access and governance) across common cloud data systems.
- Spanish, English, and Portuguese required, to support the full AMER customer base, including Brazil, alongside US and Spanish-speaking accounts.
- Proven ability to work independently in a fast-paced, dynamic environment, with strong time management and adaptability to shifting priorities.
- Ability to simplify complex technical and security concepts for varied audiences.
- Willingness to travel up to 10–25%.
- Beneficial but not required: relevant certifications (CISSP, CISM, or cloud-specific).
- Note: DSPM/Securiti-specific fluency is not expected on day one; this role includes a structured enablement path to ramp technical depth post-hire.
What You'll Get
- Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
- Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
- Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
- Retirement and social security contributions through Costa Rica’s statutory programs
- Life insurance equal to 24x monthly salary, plus disability and funeral coverage
- Daily cafeteria subsidy
- Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
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By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
