Sales Team Coordinator | ON-SITE

Job description

Bish Enterprises is seeking a proactive, organized, and customer-focused Sales Team Coordinator to support and coordinate the daily activities of our sales team. This is a hands-on sales support, customer service, and people-coordination position. The employee will help organize priorities, monitor assignments, follow up with team members, coordinate communication, and make sure sales-related tasks continue moving forward. The Sales Team Coordinator serves as a central point of communication between sales representatives, customers, management, and other departments. Work Location This is a full-time, on-site position located at: 508 S D Road Giltner, Nebraska 68841 The employee is expected to work from the Bish Enterprises office during normal working hours. This is not a remote or hybrid position. Applicants must be able to reliably commute to the Giltner office. A company laptop may be provided for business use. Receiving a company laptop does not make this a remote or hybrid position. Travel Requirement Some business travel is required. Travel may include: Customer visits Trade shows Agricultural events Equipment demonstrations Training Sales meetings Dealer visits Other company-related activities Travel may occasionally involve early mornings, evenings, weekends, or overnight stays. The amount and location of travel may vary depending on customer needs, company events, sales activities, and the agricultural season. The employee must be willing and able to travel when required. Sales Team Coordination The Sales Team Coordinator will help organize and coordinate the daily work of the sales team. Responsibilities include: Helping communicate daily and weekly priorities to members of the sales team. Tracking sales-related assignments, deadlines, customer commitments, quotes, orders, and follow-up activities. Contacting team members for updates, missing information, and task completion. Reminding team members of deadlines, meetings, customer commitments, and required follow-ups. Making sure assigned tasks have a clear owner, deadline, and next step. Following up when work is incomplete, overdue, unclear, or missing. Helping organize and facilitate sales meetings. Preparing meeting agendas, notes, action items, assignments, and follow-up lists. Monitoring progress on action items discussed during meetings. Helping keep sales representatives aligned with company priorities and customer expectations. Identifying stalled opportunities, communication gaps, workload conflicts, or missing information. Escalating repeated delays, unresolved problems, or serious concerns to management. Helping maintain consistent use of the company’s CRM, calendars, sales procedures, and reporting systems. Assisting with onboarding and training coordination for new sales team members. Helping organize training materials, system access, schedules, meetings, and follow-up activities. This role includes meaningful people coordination and day-to-day oversight of sales activities. The employee may provide direction, follow-up, and accountability to members of the sales team. However, final authority regarding hiring, termination, compensation, formal discipline, and major personnel decisions remains with company management unless otherwise assigned. Customer Service and Communication The Sales Team Coordinator will help support customers throughout the sales process. Responsibilities include: Answering customer phone calls, emails, and other inquiries in a friendly and professional manner. Gathering the information needed to understand the customer’s request. Directing technical, pricing, warranty, service, or product questions to the appropriate team member when necessary. Following up with customers regarding quotes, orders, availability, appointments, delivery information, and next steps. Providing customers with accurate information based on approved company materials and pricing. Communicating delays, changes, and updates clearly and promptly. Documenting customer commitments and making sure promised follow-ups are completed. Assisting with customer concerns by gathering information and coordinating with the appropriate department. Following customer issues through until they are resolved or transferred to the correct person. Representing Bish Enterprises professionally when communicating with customers, vendors, dealers, visitors, and industry contacts. Quotes, Orders, and Sales Support Responsibilities include: Preparing customer quotes, proposals, product information, and sales documents using company templates and approved pricing. Reviewing documents for accuracy and completeness before they are sent. Receiving customer orders and accurately entering the required information into company systems. Confirming customer contact information, products, pricing, delivery details, payment requirements, and other order information. Monitoring open quotes and orders to help prevent missed deadlines or incomplete tasks. Coordinating with production, parts, service, shipping, accounting, marketing, and other departments. Checking order status and identifying possible delays or missing information. Communicating order updates to the appropriate sales representative, customer, or manager. Scheduling customer calls, meetings, demonstrations, appointments, and follow-ups. Maintaining sales calendars and communicating scheduling changes. Assisting with preparation for trade shows, customer visits, sales meetings, and equipment demonstrations. CRM, Reporting, and Administrative Support Responsibilities include: Entering and maintaining customer, lead, quote, order, and follow-up information in the company’s systems. Keeping customer contact information, notes, deadlines, sales stages, and next steps complete and current. Preparing regular sales reports using information from the CRM, spreadsheets, and other company systems. Organizing information clearly for management and the sales team. Highlighting overdue follow-ups, open quotes, customer concerns, order issues, and other items requiring attention. Completing data entry, filing, document preparation, and record organization. Maintaining commonly used sales materials, templates, documents, and office supplies. Helping improve sales coordination procedures, tracking systems, and internal communication. Independence and Accountability The successful candidate must be able to work independently after receiving appropriate training. The employee will be expected to: Keep track of assigned tasks and deadlines. Follow up without needing repeated reminders. Ask questions when instructions or information are unclear. Identify routine problems and take reasonable action to solve them. Find the correct person or resource when assistance is needed. Communicate delays, mistakes, or concerns promptly. Keep management informed about important customer, sales, or team issues. Address incomplete work professionally and respectfully. Balance being supportive with maintaining clear expectations. Work confidently with different personalities and communication styles. This position may not be a good fit for someone who requires constant step-by-step direction for routine work or who is uncomfortable following up with coworkers about incomplete assignments. Work Schedule This is a full-time position that generally requires approximately 44 to 50 working hours per week. The normal schedule is Monday through Friday. Saturday, early-morning, evening, or additional hours may occasionally be required due to: Customer deadlines Company travel Trade shows or events Equipment demonstrations Agricultural seasonality Increased workload during busy periods Some scheduling flexibility may be available with management approval. Any schedule adjustment must still allow the employee to meet customer needs, attend required meetings, complete on-site responsibilities, coordinate the sales team, and fulfill travel requirements. Because Bish Enterprises is a small and growing company, employees may occasionally be asked to assist with reasonable duties outside their normal task list. Required Qualifications Ability to work full-time and on-site at the Bish Enterprises office in Giltner, Nebraska. Reliable transportation and the ability to commute consistently to the Giltner office. Willingness and ability to travel for company business when required. Valid driver’s license and acceptable driving record when driving is required. Strong verbal and written communication skills. Friendly, patient, and professional customer-service skills. Ability to communicate clearly by phone, email, video call, and in person. Strong organizational skills and attention to detail. Ability to manage multiple tasks, deadlines, customers, and team follow-ups. Ability to accurately enter and maintain information in computer systems. Ability to learn and follow company sales, quoting, order, and customer-service processes. Ability to work independently after receiving training. Ability to follow through on tasks without repeated reminders. Ability to recognize problems, ask appropriate questions, and find practical solutions. Ability to work cooperatively with employees from different departments. Ability to remain calm and professional when priorities change or customers are frustrated. Ability to maintain confidential customer, employee, and company information. People Coordination and Leadership Skills Ability to coordinate the daily work of the sales team members. Ability to clearly communicate assignments, priorities, deadlines, and expectations. Ability to follow up professionally when tasks or customer commitments are incomplete. Confidence asking team members for updates and required information. Ability to document responsibilities, deadlines, decisions, and next steps. Ability to lead or help facilitate sales meetings. Ability to identify when work is delayed, unclear, duplicated, or missing. Ability to address routine accountability concerns professionally. Ability to escalate serious or repeated issues to management. Ability to balance supporting team members with maintaining clear expectations. Ability to work with different personalities and communication styles. Ability to keep people organized and aligned without waiting for management to intervene in every situation. Computer Skills The employee must be comfortable using: Microsoft Outlook Microsoft Word Microsoft Excel Online calendars Customer relationship management systems Video meeting platforms Web-based business software Printers, scanners, telephones, and standard office equipment The employee should be able to: Write clear and professional emails. Create, edit, save, and organize documents. Schedule meetings and manage calendar invitations. Enter data accurately. Sort and filter information in Excel. Use simple Excel formulas. Prepare small spreadsheets and basic reports. Create clear lists of assignments, owners, deadlines, and next steps. Learn new software with reasonable training. Perform basic office-equipment troubleshooting, such as reconnecting equipment or clearing a printer paper jam. Preferred Qualifications The following experience is preferred but may not be required: Previous experience coordinating employees, sales representatives, projects, schedules, or cross-functional teams. Previous experience in sales support. Customer-service experience. Administrative or office experience. Order-entry or order-processing experience. Experience preparing quotes or proposals. Experience using customer relationship management software. Experience leading meetings or tracking team assignments. Experience working with agricultural equipment, farming customers, machinery, manufacturing, parts, or service departments. Experience supporting trade shows, events, or customer demonstrations. Previous sales experience. Applicants do not need to have held the exact title of Sales Team Coordinator. Related experience in team coordination, customer service, office support, sales administration, order processing, project coordination, or account support may be considered. Compensation Wage is $40,000 base salary plus commission. Expected yearly earnings are approximately $45,000–$70,000 during the first year. Actual earnings may vary based on performance, eligible sales, and the terms of the company’s commission plan. Work Schedule This is a full-time, on-site position located at Bish Enterprises in Giltner, Nebraska. The normal work schedule is Monday through Friday, generally totaling approximately 44–50 hours per week. Saturday, early-morning, evening, or additional hours may occasionally be required based on customer needs, company travel, trade shows, events, and agricultural seasonality. Some scheduling flexibility may be available with management approval, provided that customer coverage, required meetings, on-site responsibilities, team coordination, and travel requirements are met. This is not a remote or hybrid position. Travel Some business travel is required. Travel may include customer visits, trade shows, agricultural events, equipment demonstrations, training, dealer visits, sales meetings, and other company-related activities. Travel may occasionally include overnight stays, early mornings, evenings, or weekends. The amount of travel may vary based on company needs and the agricultural season. Benefits Bish Enterprises offers a variety of benefits to eligible full-time employees. Benefits may include: Health insurance assistance Dental insurance Vision insurance Life insurance Paid time off Paid holidays Retirement plan options Employee discounts Professional development and training opportunities Company-provided equipment required for the position Health Insurance Bish Enterprises does not currently offer a traditional company-sponsored group health insurance plan. Eligible employees may purchase individual health insurance through the federal Health Insurance Marketplace or another provider of their choice. The company may provide a monthly health insurance contribution or reimbursement toward an eligible individual health insurance plan, subject to company policy and applicable requirements. Employees are responsible for selecting, enrolling in, and maintaining their own individual health insurance coverage. The availability and cost of Marketplace coverage may vary based on the employee’s household, location, income, selected plan, and eligibility for government subsidies. Specific details regarding the company’s health insurance contribution or reimbursement will be explained during the hiring and enrollment process. Benefit Eligibility Some benefits are available only to employees who meet full-time status or other eligibility requirements. Benefit eligibility, waiting periods, employee costs, company contributions, coverage terms, and plan availability are governed by the applicable company policies and benefit documents. Benefits may be changed, replaced, or discontinued as permitted by law and company policy. Other Information A company laptop and other necessary equipment may be provided for business use. Providing a company laptop does not make this a remote or hybrid position. Because Bish Enterprises is a small and growing company, employees may occasionally be asked to perform reasonable duties outside their normal task list to support customers, coworkers, and changing business needs. Regular and reliable attendance is an essential part of this position. Employment with Bish Enterprises is at will. This means that either the employee or Bish Enterprises may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Bish Enterprises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. Bish Enterprises is an agricultural equipment company located in Giltner, Nebraska. We design, manufacture, sell, and support specialized equipment and solutions for farmers, agricultural businesses, and other customers across the United States. We are a small, growing company where employees work closely with customers and with one another. Our team values clear communication, practical problem-solving, personal responsibility, and consistent follow-through. Because we operate in the agricultural industry, our workload changes throughout the year. Certain seasons are especially busy and may require additional availability, flexibility, and teamwork. Bish Enterprises is an equal opportunity employer.