Sales Trainer

Job description

**Company Overview** Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day. At Outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo® Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care. And we’re giving patients the power to take control of their life and get back to enjoying the things they love. **Position Overview** The Senior Sales Trainer brings Outset’s commercial learning strategy to life in the classroom and in the field. Reporting to the Director of Sales Effectiveness, this role is the primary field-facing trainer and developmental coach for the sales organization, translating established curriculum into stronger selling behaviors and more consistent execution. This is the delivery role. You’ll facilitate onboarding and ongoing training, lead skill practice, ride alongside Area Sales Managers, coach in real time, and reinforce learning where selling actually happens. The Sales Training Program Manager owns curriculum strategy, program design, content, standards, and measurement; the Senior Sales Trainer delivers and reinforces that learning, then carries field insight back into the program. Sales Leadership remains accountable for individual performance, competency, and execution. **Deliver High-Impact Sales Training** Great curriculum creates value only when sellers can apply it confidently in real customer situations. - Facilitate high-impact in-person, virtual, and field-based training that translates concepts into practical selling behaviors. - Deliver onboarding, ongoing development, product-launch training, and commercial capability programs using curriculum and tools established by the Sales Training Program Manager. - Lead role-play, skill practice, simulations, and certification activities, providing direct and credible feedback grounded in capital sales experience. - Deliver training at national meetings, regional meetings, and other commercial forums. - Adapt facilitation and reinforcement to learner needs while maintaining program objectives, standards, and content integrity. **Coach Where Selling Happens** This role spends significant time in the field, helping sellers turn learning into repeatable execution. - Maintain a strong and consistent field presence, conducting regular ride-alongs and live observations with Area Sales Managers and commercial partners. - Provide direct, actionable developmental coaching following customer interactions, helping sellers identify strengths, close skill gaps, and improve execution. - Reinforce discovery, stakeholder engagement, value articulation, objection handling, opportunity advancement, and other core capital-selling behaviors. - Model effective selling behaviors during joint field visits while preserving ownership of the customer relationship with the sales representative. - Serve as a credible sales resource and thought partner for the field as representatives navigate challenging customer conversations and complex capital opportunities. **Build Field Training Capability** A scalable learning culture requires strong reinforcement beyond a single trainer. - Facilitate field onboarding and structured reinforcement for new and developing Area Sales Managers. - Prepare and support volunteer sales trainers using standards, materials, and train-the-trainer frameworks developed by the Sales Training Program Manager. - Partner with Sales Leadership to identify appropriate coaching priorities and reinforcement opportunities. - Create consistency in how core selling skills and commercial practices are reinforced across regions. **Close the Field-to-Program Feedback Loop** What happens in the field should make the next version of training stronger. - Provide the Sales Training Program Manager with recurring field themes, learner feedback, observed skill gaps, and emerging business needs. - Partner with the Program Manager to test and refine exercises, job aids, reinforcement activities, and delivery approaches. - Support assessment of whether training is translating into sustained field behavior while leaving formal performance accountability with Sales Leadership. - Surface patterns that may require curriculum changes, additional reinforcement, or leadership attention. - Support delivery coordination for national, regional, and field-based training events. **Required Qualifications** - Five or more years of successful capital medical device sales experience, ideally selling into hospitals, health systems, or other complex healthcare environments. - Experience in training, coaching, sales enablement, or sales leadership, with demonstrated ability to develop others. - Strong, credible facilitation and presentation skills with the ability to engage experienced sales professionals in person and virtually. - Working knowledge of solution selling, capital sales process, and established sales methodologies. - Strong interpersonal judgment and the ability to build trust and credibility quickly with tenured sales professionals. - Ability to travel approximately 75% for field coaching, ride-alongs, onboarding, and commercial training. - Bachelor’s degree or equivalent experience. **Preferred Qualifications** - Prior sales leadership or formal sales-training experience. - Clinical, commercial, or healthcare-operations exposure. - Experience in dialysis, kidney care, or another complex capital-equipment market. - Experience training or coaching sellers through disruptive-technology adoption. Salary range for Bay Area SF Bay Area Salary Range $155,000—$209,000 USD National Salary Range $132,000—$178,000 USD **Company Culture** At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career. An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams. Privacy is important to us. Please review our [**Applicant Privacy Notice.**](https://www.outsetmedical.com/wp-content/uploads/Applicant-Privacy-Notice.pdf) **Important Notice** We have been made aware of fraudulent activities where individuals are impersonating our company and offering fake job opportunities. Please note, Outset Medical will never request payment or gift cards during the hiring process, nor will we ask you to purchase your own equipment. Anyone reaching out to you with an email address ending in @outsetmedical.cc, is not a legitimate Outset representative. **For legitimate opportunities, always apply directly through our official careers page.** If you are unsure about the authenticity of a communication, contact us immediately at [peopleops@outsetmedical.com](mailto:peopleops@outsetmedical.com). **EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.