Sales Training Manager

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter This is where you build trust to achieve results. The Infusion Therapies and Platforms (ITP) Enterprise Sales Training Manager develops, delivers, and measures training that equips ITP sales professionals and other customer-facing employees to represent Baxter with our customers. Developing the capabilities for our sales teams to connect with customers on our products, clinical solutions, and commercial strategies effectively. Partnering with sales leadership, marketing, subject matter experts, and the enterprise enablement Center of Excellence (COE), this role in the Global Commercial Training & Sales Enablement (CTSE) organization translates business priorities and global content into relevant onboarding, product launch, clinical, selling-skills, certification, remediation, and ongoing development programs delivered in person, virtually, or through self-paced learning. Preference for Deerfield IL based candidates; three days in office Possibility for remote role, US-based Up to 50% travel as needed What You’ll Be Doing Training Strategy and Business Partnership Partner with sales leadership, marketing, subject matter experts, commercial stakeholders, and the Enterprise Enablement Center of Excellence to identify capability needs and align training priorities with business objectives. Translate clinical, product, marketing, and commercial information into clear learning experiences and field-ready sales messaging. Recommend targeted solutions for knowledge, skill, performance, and launch-readiness gaps, and communicate priorities, progress, and outcomes to stakeholders. Curriculum and Content Development Partner with the COE to design, customize, and maintain curriculum for ITP therapies, products, customer call points, selling skills, sales effectiveness, and business acumen. Develop onboarding, product launch, upskilling, certification, and remediation programs across the learner lifecycle from new hire to retirement across varied learning methods including instructor-led, virtual, self-paced, and digital formats. Define learning objectives, proficiency expectations, timing, and delivery methods that strengthen engagement, retention, and skills and capabilities across the sales competencies required for each role. Facilitation and Learner Development Facilitate engaging in-person and virtual training, workshops, assessments, and other learning experiences. Lead or support new-hire onboarding and ongoing development, adapting delivery to learner needs and experience levels. Assess learner progress, communicate performance to managers, and reinforce accountability and field readiness. Certification, Assessment, and Remediation Develop and administer assessments, certification standards, recertification requirements, and remediation plans that measure learner proficiency and application. Deliver and assess training for sales or business kickoff meetings, when assigned. Monitor post-training and launch-performance gaps and partner with stakeholders on appropriate follow-through solutions. Measurement and Continuous Improvement Define measures for training effectiveness and learner proficiency; analyze metrics and stakeholder feedback to assess outcomes. Use results to improve curriculum, delivery, assessments, and follow-up activities. Contribute to training KPIs and dashboards and communicate results and gaps to business stakeholders. Program and Project Leadership Lead assigned training programs, special projects to support business initiatives, including but not limited to National Training meetings, and product launch initiatives from planning through execution and evaluation. Coordinate stakeholders, subject matter experts, content, facilitation, assessments, and communications for successful delivery. Manage multiple priorities, deadlines, risks, and issues while maintaining quality and accountability. What You’ll Bring Required Qualifications Bachelor’s degree or equivalent experience. 2+ years of relevant experience in sales, sales training, clinical education, instructional design, or a related commercial-learning discipline. Demonstrated ability to design, develop, and facilitate effective in-person, virtual, and self-paced learning is preferred. Ability to translate complex clinical, product, or commercial content into clear, actionable learning. Strong communication, collaboration, project-management, planning, and organizational skills, with the ability to work independently and manage multiple priorities. Ability to analyze training needs, learner results, and metrics to improve effectiveness. Proficiency with virtual meeting platforms and the ability to learn digital-learning tools. Ability to travel up to 50% for workshops and training events, including occasional weekends. Preferred Qualifications Field sales, sales training, or relevant clinical experience. Degree in education, business, marketing, instructional design, or a related field. Experience in medical devices, healthcare technology, hospital capital equipment, healthcare IT, or complex clinical solutions. Knowledge of sales process necessary for selling hospital capital equipment, products, or solutions. Experience with product launches, certification programs, new-hire onboarding, and digital authoring or learning-management tools. Capabilities for Success Business partnership and strategic thinking: Connects capability needs and training priorities to business, sales, marketing, and customer objectives. Learning and facilitation expertise: Creates and delivers relevant, engaging learning for varied audiences and formats. Clinical and commercial translation: Converts complex information into practical field application and sales messaging. Execution and adaptability: Manages programs, stakeholders, priorities, and deadlines with accountability while responding to changing business needs. Continuous improvement: Uses assessments, feedback, and metrics to strengthen training impact. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $112,000 to $154,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. #LI-AJ1 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .