Salesforce Automation Sr Engineer

Job description

# Join the team as our new Salesforce Automation Engineer – India You will be responsible for delivering high-quality Salesforce solutions that support our Go-To-Market (GTM) organization while helping scale the Salesforce Automation capability within our India Global Capability Center. Working closely with global stakeholders and platform teams, you will design, develop, and maintain Salesforce solutions that are scalable, secure, and aligned with enterprise platform standards. ### What You'll Do: ### Deliver Salesforce Solutions for the GTM Organization - Contribute to the end-to-end delivery of Salesforce change requests, from analysis and design through development, testing, and deployment. - Design, develop, and maintain Salesforce customizations across Sales Cloud and GTM-facing applications using Apex, Lightning Web Components (LWC), Flow Builder, and declarative tools. - Partner with the Salesforce Automation Team Lead and Technical Product Manager to understand business requirements, estimate effort, and execute work from the GTM backlog. - Ensure solutions are scalable, secure, maintainable, and aligned with Salesforce governance and platform standards. - Participate in troubleshooting, root-cause analysis, and resolution of complex Salesforce issues. - Support ongoing platform enhancements while balancing business priorities and technical quality. ### Contribute to Platform Excellence & Automation - Identify opportunities to improve business processes through automation, configuration enhancements, and self-service capabilities. - Contribute to the continuous improvement of Salesforce delivery processes, intake mechanisms, and operational efficiency. - Support Salesforce platform governance through adherence to coding standards, documentation practices, and deployment processes. - Advocate for reusable components, automation best practices, and scalable platform design. - Participate in code reviews, technical discussions, and platform improvement initiatives. ### Collaborate Across Global Teams - Work closely with Salesforce platform teams in India and global stakeholders to deliver business value. - Support the execution of Salesforce initiatives while maintaining alignment with long-term platform strategy and architecture. - Participate in sprint planning, backlog refinement, technical reviews, and delivery ceremonies. - Communicate proactively regarding progress, risks, blockers, and dependencies across multiple time zones. - Build trusted relationships with technical and non-technical stakeholders across the organization. ### Support Continuous Learning & Growth - Continuously expand Salesforce platform expertise and stay current with new platform capabilities and best practices. - Learn from senior engineers and platform leaders while contributing to a culture of collaboration and continuous improvement. - Support knowledge sharing and contribute to team documentation and best practices. - Stay informed on emerging Salesforce technologies, automation capabilities, and GTM platform trends. ### What It Takes ### Technical - 7+ years of hands-on Salesforce development experience. - Strong experience with Apex, Lightning Web Components (LWC), SOQL, and Flow Builder. - Salesforce Platform Developer I certification (or actively pursuing certification). - Experience working with Salesforce Sales Cloud and exposure to Service Cloud or Marketing Cloud/Pardot. - Solid understanding of Salesforce data architecture, security models, sharing rules, and governance best practices. - Experience with Salesforce integration patterns, including REST APIs, SOAP APIs, Platform Events, and Named Credentials. - Hands-on experience with Git-based version control and Salesforce CI/CD practices using Salesforce DX, GitHub Actions, or similar tools. - Understanding of software development lifecycle practices, testing methodologies, and deployment management. - Ability to deliver high-quality Salesforce solutions in fast-paced, request-driven environments. ### Collaboration & Communication - Experience working with globally distributed teams and stakeholders across multiple time zones. - Strong verbal and written communication skills with the ability to explain technical concepts to both technical and business audiences. - Ability to work independently while collaborating effectively within a team environment. - Strong analytical thinking and problem-solving capabilities. - Experience participating in Agile delivery environments and sprint-based execution models. ### Mindset - Builder mentality with a focus on delivering practical, scalable solutions. - Strong ownership and accountability for delivery outcomes. - Curiosity and willingness to continuously learn and expand platform expertise. - Detail-oriented approach with a commitment to quality, security, and maintainability. - Collaborative attitude and passion for contributing to a high-performing engineering culture. ## Nice to Have - Salesforce Administrator, Advanced Administrator, or additional Salesforce certifications. - Experience with Salesforce ecosystem tools such as Traction Complete, Trigger Actions Framework, or similar platforms. - Familiarity with GTM technology ecosystems including HubSpot, Zapier, marketing automation platforms, and e-commerce integrations. - Experience supporting manufacturing, industrial, or e-commerce business environments. - Exposure to Agile/Scrum delivery frameworks and tools such as Jira or Azure DevOps. - Experience working within a mentorship-driven or engineering excellence-focused environment.