Salesforce BA

• 7+ years of business systems analysis experience, business systems design experience, or a combination of both • Experience with Salesforce is required • Hands on experience in data modelling tools (i.e. Visio, Enterprise Architect, SQL DB tools, etc) • Strong desire to learn; Flexibility and adaptability in a fast paced environment. • Strong attention to detail, self-motivated, ability to work directly with the business users on different levels Responsibilities • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. • Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. • Partner with technology and front-end development to ensure vision and requirements are met, while adjusting to challenges as they arise. • Monitor key performance indicators and support strategies to achieve the goals of the program. • Work with project teams through integration discovery and scoping phases of their implementation projects • Help drive delivery transformation and acceleration through Agile development and continuous improvement practices. • Lead process discovery, user story creation and backlog grooming sessions with cross functional stakeholder groups • Partner with User Acceptance Testing team to ensure appropriate business scenarios are identified and scripted; and defects are identified and prioritized. Desired Qualifications • Experience with enterprise applications (specifically Salesforce being one of the applications) • Ability to navigate complex business relationships • Ability to manage multiple project and process implementations • Ability to operate effectively in a geographically dispersed organization • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders • Ability to negotiate, influence, and collaborate to build successful relationships Desired Qualifications • Functional knowledge of Sales and Support business processes • Strong analytical skills -- SQL skills when analysis requires data research. • Thorough understanding of SDLC and project lifecycle methodology • Experience in Financial industry (Wholesale banking - Commercial and Corporate banking) • Experience with Agile software development methodologies. All your information will be kept confidential according to EEO guidelines. Vignesh Krg tech Inc 661 367 8000 *405 vignesh.c at