Salesforce Data 360 (Data Cloud) Consultant

Job description

Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description As a Salesforce Data 360 (Data Cloud) Consultant, you will play a key role in the hands-on technical solutioning and implementation of Salesforce Data Cloud to enable a unified and actionable view of the customer. The role focuses on data ingestion, data modeling, identity resolution, segmentation and activation, and works closely with other cross-functional team members to shape and implement Data Cloud projects that support business use cases, personalized cross-channel engagement and future scalability. Solution Design & Implementation · Contribute to and shape the technical solution design for Salesforce Data Cloud, with a strong focus on data modeling, identity resolution and activation patterns · Design and configure data ingestion, mapping and harmonization into Data Model Objects (DMOs) · Design and implement identity resolution rules, calculated insights and segmentation logic aligned with business requirements · Build, validate and optimize activation-ready datasets for use across Marketing Cloud, Sales Cloud, Service Cloud and other platforms Integration & Data Management · Integrate Salesforce Data Cloud with Salesforce platforms and external systems using standard connectors and APIs, supporting batch, streaming and zero-copytion patterns · Use SQL and Data Cloud native capabilities to define calculated insights, support segmentation logic and enable data-driven analysis · Ensure data governance and security · Support the use of Data Cloud AI features and Flows to analyze data and act on it Delivery & Collaboration · Translate business requirements and use cases into scalable technical solutions in collaboration with business and solution leads · Actively participate in solution design discussions, client workshops and delivery planning · Collaborate with cross-functional teams (marketing, CRM, integration, analytics) to deliver end-to-end solutions Qualifications Required Skills & Experience · Strong hands-on experience with Salesforce Data Cloud or similar CDP platforms, gained through project implementation experience · Solid knowledge of SQL, data modeling, APIs and data integration patterns · Experience integrating Salesforce Data Cloud with Sales, Service and Marketing Cloud and/or external systems · Good understanding of customer data concepts such as identity resolution, segmentation, consent and activation · Ability to reason about complex data requirements and contribute to scalable, maintainable technical solutions · Typically 3–5 years of Salesforce platform experience (Marketing Cloud, Sales/Service), with relevant exposure to Data Cloud and/or CDP implementations Certifications · Salesforce Data Cloud Consultant certification preferred (or currently in progress) · Additional Salesforce certifications (Admin, Sales, Service, Marketing Cloud, Integration, etc.) nice to have Soft Skills · Analytical thinking and problem-solving mindset · Strong communication skills, with the ability to explain technical topics to non-technical stakeholders · Detail-oriented and quality-focused · Comfortable working in complex, evolving delivery environments · Collaborative mindset, with the ability to balance technical depth and practical deliver Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; Health: Global internal wellbeing programme, access to wellbeing apps; Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.