Salesforce Functional Lead

Job description

Responsibilities: Presenting – prepare client presentations and lead requirement gathering sessions Business processes – Understand AS IS process flows and work with key client stakeholders to elicit TO BE process. Solution design Own the Salesforce functional design Work with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions. Configuration – configure Salesforce as per solution design document, delegating where appropriate. Testing – Support internal testing and client UAT. Training – run workshops to train clients and Administrators. Client relationship – engage with client stakeholders to analyse business processes and functional requirements. Mentoring – help grow future talent by coaching junior colleagues Growth – Support pre-sales team with identifying future opportunities Travel – A willingness to travel as and when required Technical Skills: 5+ years Salesforce project delivery experience end to end, with strong organisation skills Degree educated or strong experience with Salesforce implementation environment Experience across Sales and Service Cloud Preferred: Familiarity with Experience Cloud and other Salesforce clouds Business Skills: Communication – excellent communication skill and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It’s important that you are confident and clear in your messaging both written and verbal Teamwork/Collaboration – team orientated, with experience supporting less experienced members Presentation Skills – excellent ability to share product expertise and business knowledge to audiences of all levels Problem Solving – excellent ability to anticipate problems and identify solutions Adaptable – excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary What we Offer: Competitive salary and benefits package Opportunities for professional growth and development A supportive and collaborative work environment Flexible work hours and remote work options How to Apply Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.