Salesforce Functional Senior Consultant

Job description

Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond. Your journey with us At Deloitte, We Believe In The Importance Of Leadership At All Levels. We Expect Our People To Embrace And Live Our Purpose By Challenging Themselves To Identify Issues That Are Most Important For Our Clients, Our People And For Society, And Make An Impact That Matters. In Addition To Living Our Purpose, As a Consultant In Our Team, You Will Work with Belgian and International clients to solve their problems, develop a deeper understanding of business challenges in Marketing, Sales and Service and support them in understanding how digital solutions can help Be responsible of a work-stream and coordinate with Deloitte colleagues who are in on your team to co-deliver successfully Deliver different phases of a digital transformation project using Salesforce as a platform: Analysis, blueprint design, technical design, implementation and configuration, testing and Go-live Support in the growth of our business by actively contributing to proposals. Let's talk about you Minimum of 4 years of experience with Salesforce in a technical or functional role within multiple implementation projects. Strong understanding of CRM processes and industry trends. Ability to translate business objectives, sales strategies, and methodologies into technical requirements. Familiarity with the operations of Marketing, Sales, and/or Services departments. Knowledge of Agile methodologies, with experience in Agile project delivery being an advantage. Effective communication skills and a collaborative mindset. Strong analytical skills with a curiosity for problem-solving. Willingness to work as part of an integrated, dynamic, and multidisciplinary team. Openness to working in local, national, and international environments. Proficiency in English and Dutch/French, both written and spoken. Experience with Customer Relationship Management (CRM) technologies such as Salesforce is beneficial; familiarity with SAP, Microsoft, or Oracle is also a plus. Deloitte Customer is… ‘ALL THINGS CUSTOMER’. We focus all our talent, creativity, and technology on all the connection points between an organisation and its customer. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all. Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce and Microsoft Dynamics 365. Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life, leveraging leading technologies such as Salesforce and Microsoft Dynamics 365. Who is Deloitte? We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation. In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities. Why Deloitte? Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you. Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact. We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values . Life looks different for each of us, so we created a varied benefits package that you can tap into: My Benefits My Choice , a flexible rewards plan tailored to your lifestyle and priorities Sustainable transport options offered by Mobility@Deloitte Flexible work arrangements for all and initiatives supported by Parents & Caregivers @Deloitte Wellbeing tips and activities powered by Energise@Deloitte Topped off with other health benefits and insurance opportunities Empowering our employees with flexible work arrangements remains essential in today's reality: Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises). Part-time employment: all our jobs are open to full-time or part-time work under a 90% or 80% regime. Join us to make an impact together! Apply now! #LI-ME1