Salesforce Marketing Cloud (SFMC) CRM Operations Specialist - Advertising

Job description

ABOUT TRUELOGIC At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference. By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. OUR CLIENT The client is one of the Middle East’s leading strategic digital communications agencies, headquartered in Dubai with offices across the UAE, Saudi Arabia, and Egypt. Founded in 2010, the agency has grown to more than 150 professionals and has been recognized as Campaign Middle East’s Digital Agency of the Year for multiple consecutive years. The client specializes in digital strategy, customer experience, content production, social media, technology, and digital transformation initiatives for major regional and global brands. The company partners with government entities, destination brands, and enterprise organizations to deliver large-scale digital experiences that drive cultural and economic impact. JOB SUMMARY They are seeking a Salesforce Marketing Cloud (SFMC) CRM Operations Specialist to support campaign execution, audience management, marketing automation, and CRM operations for a large enterprise client. RESPONSIBILITIES - Build, execute, and optimize campaigns within Salesforce Marketing Cloud. - Manage audience segmentation, data extensions, and subscriber lists. - Configure and maintain customer journeys and automation workflows. - Support email, SMS, and multi-channel campaign execution. - Monitor campaign performance and troubleshoot delivery issues. - Partner with Marketing, CRM, Analytics, and Technology teams. - Ensure data quality, compliance, and governance standards are maintained. - Support testing, QA, and campaign deployment activities. QUALIFICATIONS AND JOB REQUIREMENTS - 3–6+ years of Salesforce Marketing Cloud experience. - Experience with Journey Builder. - Experience with Automation Studio. - Experience with Email Studio. - Audience segmentation and list management experience. - Campaign deployment and QA experience. - CRM operations and marketing automation experience.Strong understanding of email marketing best practices. - Experience working with stakeholders across Marketing and Technology teams. - Availability to support Middle East business hours. - Fluent English Level. WHAT WE OFFER - 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection. - Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings. - Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed. - Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock. - Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies. WHY YOU’LL LIKE WORKING HERE - A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally. - Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America. - Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field. Apply now!