Salesforce Senior Consultant

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking [here](https://www.glassdoor.com/Reviews/CrossCountry-Consulting-Reviews-E610881.htm). By joining our rapidly growing Salesforce practice, you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored, integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. We are seeking a Senior Salesforce Consultant with 4+ years of relevant experience to join our dynamic team. This role is designed for a highly skilled Salesforce Consultant who can bridge configuration and business analysis, serving as a key functional and technical leader on projects. You will act as a subject matter expert and mentor, guiding the project team and client through the full project lifecycle, from discovery through deployment. ### What You'll Do: - Understand business goals and support discovery sessions. - Collaborate closely with the Business Analyst or Product Owner to refine and prioritize user stories and features, providing technical insights to ensure they are achievable. - Analyze complex, holistic business processes and break them down into smaller, manageable, and actionable requirements. - Serve as the primary subject matter expert for declarative capabilities, including advanced Flow and other platform functionality. - Champion solutions that are scalable, maintainable, and reduce technical debt, showcasing an architectural mindset. - Lead configuration efforts, setting the team up for success by championing best practices and naming conventions. - Collaborate with the development team to define the interaction between declarative configurations and custom code. - Mentor and guide junior configurators, resolving blockers and serving as a technical escalation point. - Actively prepare for and lead client discussions, offering strategic technical recommendations with a focus on business value. - Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards. - Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes. ### What You'll Bring: - 4+ years of experience in . - 4+ years of systems consulting experience. - Strong understanding of key business processes such as Sales, Service, and Experience Clouds. - Excellent Salesforce configurator. - Ability to work within a team environment, supported by strong communication skills. - Well-organized, results-driven, and eager to solve difficult problems. - Excellent organizational, verbal, presentation/facilitation, and written communication skills. - Willingness to travel for team events as needed. - Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation. - Continuous Learning Mindset: Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards. ### Qualifications: - Experience in a consulting or professional services environment is preferred.