Sample Coordinator III

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Sample Coordinator III Labcorp is seeking a Sample Coordinator III to join our team in Shanghai, China . Job Responsibilities: • Responsible for the entry and tracking of standards, blank matrix and samples. Performs a variety of sample accession responsibilities in compliance with appropriate SOPs and regulatory guidelines, in support of departmental operations. Providing leadership and training within the team. Responsible as a primary contact for process revision and issue resolutions. • Performs any combination of sample accession tasks, including opening, entering, tracking, labeling, shipping and disposition of samples. Reviews sample inventory against samples to ensure accuracy and communicate discrepancies. Communicates confirmation of sample receipt to clients, if appropriate. Distributes sample information and paperwork. • Solves problems independently, contacting internal or external clients for clarification as needed. • Handles internal and external customer inquiries and requests. • Responsible for upkeep, entry and accuracy of sample tracking systems. • Certified to be an “after hours sample receipt” team member, as appropriate. • Performs other related duties as assigned. • Communicates confirmation of sample receipt to clients, if appropriate. Communicates discrepancies to appropriate personnel. • Assists in training new employees, working with and directing less experienced staff, and prioritizing workloads and/or special projects on a daily basis. Oversees and reviews work of peers as appropriate. • Takes action for the department when additional responsibilities and opportunities are presented. • Certified as an authorized environmental system monitor and after hours responder, as appropriate. • Reviews sample inventory against samples to ensure accuracy. • Handles internal and external customer inquiries and requests. • Distributes sample information and paperwork. • Introduces and helps develop improvement ideas for the group, with senior personnel or Management. • Work with procurement to order lab supply for the studies. • Introduces and helps develop improvement ideas for the group, with senior personnel or Management. • Assist Management with responding to QAU, client and regulatory questions.Responds to QAU, client and regulatory questions. • Reference standards and blank matrix management, as appropriate. • Participates on teams and committees representing the sample management group. • Participates in client visits as needed, assists in communicating technical information. • Maintains a clean and safe laboratory work environment. • Participates in process improvement initiatives. • Certified to be an “after hours sample receipt” team member, as appropriate. Organizes trains and schedules members of the team, ensures all shifts are covered. • May perform routine instrument calibration and maintenance. • Contributes towards a cohesive team environment. • Introduces and develops improvement ideas for the group, working with management. • May assists in writing text for SOP, protocols, methods or reports. • Approved as an authorized environmental system monitor and after hours responder. Maintains the logbooks, if appropriate, for the department and ensures accuracy of information they contain. Completes all paperwork associated with the environmental monitoring system and units attached to the system. • Drives the cohesive team environment effort. • Independently introduces, develops and implements improvement ideas for the group. • Acts as a lead coordinator responsible for training new employees, working with and directing less experienced staff, and prioritizing workloads and/or special projects on a daily basis. • Kits management, as appropriate. Minimum Required: • Bachelor Degree in biology, chemistry, pharmacy, and pharmaceutical analysis. • 4 years of experience in sample coordination and management. • 3 months or more experience using computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook). Preferred Qualifications: • Excellent customer service skills including attention to detail, accuracy, confidentiality, and effective communication skills. • Ability to identify and communicate customer service needs. • Effective conflict resolution skills. • Ability to use a variety of computer applications and proficient at the department specific software used. • Excellent documentation skills. At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .