Sample Processing Representative (Contract)

About SK hynix America
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Job Summary:

The Sample Processing Representative is responsible for managing the end-to-end processing of NAND and SSD application samples, from system entry to final shipment and tracking. Key duties include monitoring daily shipping statuses, managing the full logistical cycle, and generating regular customer order status reports per account.

• Term: September 2026 – May 2027 (Fixed-term with potential extension).
• Location: San Jose, CA (On-site).

Responsibilities:

• Own the end-to-end customer sample lifecycle for NAND & SSD applications, from system entry to final shipment and tracking.
• Coordinate with Corporate Headquarters (South Korea) and internal departments to ensure all materials are provided to customers strictly on schedule.
• Collaborate closely with FAEs, Sales Account Managers, Operations, and Logistics to drive seamless order fulfillment from factory to customer.
• Organize daily shipping status and manage the full logistical cycle to publish regular customer order status reports per account.
• Review daily in-ship/drop-ship reports and provide timely notifications to Account Managers to establish solid sample management procedures.
• Develop sample input systems and devise solutions for key issues in partnership with the Process Innovation team to enhance product support.
• Communicate effectively with Technical Marketing and Sales to resolve open technical or logistical issues in an efficient and timely manner.

Qualifications:

• BA/BS or equivalent education
• 1-2 years of Sales Operations or equivalent experience preferred but not required.
• Strong proficiency with office software including Excel, Word, and PowerPoint, and analytical capabilities specifically within Microsoft Excel.
• Bilingual in English and Korean is preferred.
• Excellent verbal and written communication skills.
• Experience with Sales Operation process, and logistics preferred, but not required.

Equal Employment Opportunity:

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Compensation: