SAP/ERP IT Manager (Corporate Functions)

Job description

When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. Bombardier’s Benefits Program With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: Insurance plans (Dental, medical, life insurance, disability, and more) Competitive base salary Retirement savings plan Employee Assistance Program Tele Health Program Overview The SAP/ERP IT Manager (Corporate Functions) is accountable for leading end-to-end delivery, operational stability, and continuous improvement across corporate function solutions and services, including Finance, Human Resources, Global Security, Legal, Compliance, and Marketing. The role provides day-to-day leadership across project execution, incident and demand management, process standardization, cross-process and cross-application integration, vendor coordination, and sustainable business adoption. The preferred candidate will bring experience working in a manufacturing corporate-functions environment, where business processes are closely connected to operational discipline, financial controls, workforce processes, compliance obligations, and enterprise-wide integration needs. What are your contributions to the team? Corporate Functions Leadership & Delivery Lead the Corporate Functions portfolio, representing stakeholders across HR, Finance, Legal, Compliance, and Marketing to deliver standardized, value-driven outcomes. Manage day-to-day execution across progress, resources, workplans, RAID logs, dependencies, and quality of deliverables. Drive alignment between business priorities, enterprise application capabilities, technology roadmaps, and delivery commitments. Track delivery against commitments and proactively drive corrective actions where risks, delays, or quality concerns emerge. Delivery, Governance & Stakeholder Management Coordinate decision packages, gap disposition recommendations, project status, risks, and escalations for review and approval through governance forums. Work upward with Business Process Owners, functional leaders, and IT leadership to communicate progress, risks, issues, and decisions clearly. Act as the bridge between delivery teams, vendors, system integrators, and the broader business community. Promote strong execution discipline across workplan management, scope control, quality assurance, and readiness for deployment. Incident, Problem & Operational Stability Management Own value-stream-level incident and problem management in collaboration with BIS Operations, service providers, and delivery partners. Serve as the functional escalation point for major incidents impacting Corporate Functions. Ensure timely incident resolution, root-cause analysis, corrective action, and preventive action follow-through. Drive continuous improvement to reduce incident recurrence, improve service stability, and strengthen operational resilience. Ensure business readiness for go-lives, hypercare, steady-state operations, and process ownership transfer. Demand Intake, Prioritization & Portfolio Visibility Act as the primary BIS focal point for intake, qualification, and prioritization of Corporate Functions demand. Partner with business stakeholders to clarify business value, urgency, scope, funding needs, dependencies, and expected outcomes. Work with PMO and governance forums to prioritize demand against capacity, funding, strategic alignment, risk, and business impact. Maintain clear reporting on the demand pipeline, status, delivery outcomes, risks, and benefits realization. People Leadership & Vendor Management Provide leadership, coaching, direction, and prioritization to internal team members and delivery partners supporting the portfolio. Build a collaborative operating model across business functions, IT, vendors, and system integrators. Set clear expectations for delivery with respect to quality, accountability, documentation, service performance, and continuous improvement. Support capability development and succession planning across critical Corporate Functions knowledge areas. How to thrive in this role? Bachelor degree in Finance, Accounting, Business, IT, or a related field. Between 10 to 12 years in HR IT, enterprise applications, SuccessFactors or equivalent SAP environments 5+ years of PM Manager or Senior Manager-level experience, or equivalent, leading complex cross-functional delivery and operations in an enterprise environment. Experience with SAP S/4HANA is an asset, including exposure to S/4HANA integration, process standardization, deployment, support, upgrade, or transformation activities. Experience with SAP Finance, SuccessFactors, SAP security/authorizations, SAP integrations, reporting/data flows, or other SAP Corporate Functions capabilities is strongly preferred. Familiarity with ITIL practices, incident/problem management, demand governance, release management, change enablement, and service transition. Fluency in English; French is an asset. Hands-on experience supporting Corporate Functions in a manufacturing, aerospace, industrial, or similarly complex enterprise environment (considered an asset). Exposure to HR, Finance, Legal, Compliance, Marketing, or other Corporate Functions processes in a global enterprise context (considered an asset). Now that you can see yourself in this role, apply and join the Bombardier Team! Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals. Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. Job SAP/ERP IT Manager (Corporate Functions) Primary Location Administrative Centre (CA) Organization Aerospace Canada Shift Employee Status Regular Requisition 14898 SAP/ERP IT Manager (Corporate Functions)