SAP FICO Support Consultant

Job description

DyFlex is an established SAP Platinum Partner with offices across Australia and New Zealand. We are recognised as a leader in our area of SAP expertise. We deliver fit-for-purpose SAP solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support. In 2025, we have been awarded: ✓ Best Performing Partner in Australia for S/4 HANA Public Cloud ✓ Best Performing Partner in Australia for Speed of Delivery ✓ Best Performing Partner in Mid-Market ✓ Highest Selling Partner in Australia About The Role We are seeking an experienced SAP FICO AMS Consultant to join our Application Management Services practice, supporting our customers in ongoing BAU and day-to-day operational support environments. This is a hands-on, customer-facing support role, not project-based work, and is ideally suited to a seasoned SAP FICO specialist who thrives in a structured support setting and takes pride in delivering quality outcomes for clients. The role reports into our AMS practice leadership. Applicants based anywhere in the Philippines are welcome to apply. Remote / Flexible work from anywhere in the Philippines Your Tasks And Responsibilities Provide ongoing SAP Finance application support as part of our AMS / Aftercare services Investigate, troubleshoot and resolve incidents and service requests within agreed service levels Perform functional analysis, configuration, testing and documentation for SAP Finance solutions Support Finance processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and related financial processes Analyse recurring issues and recommend improvements to enhance system performance and business outcomes Work with customers to understand requirements and translate business needs into appropriate SAP solutions Prepare functional specifications and coordinate with technical consultants where development or integration support is required Perform testing, defect resolution and support customer validation of changes Maintain accurate incident, problem and change records and ensure timely communication with customers Collaborate with DyFlex functional, technical and service delivery teams to provide a high standard of customer support Contribute to continuous improvement initiatives across our Aftercare services Your Qualifications And Experience Demonstrated experience as an SAP Finance Functional Consultant, ideally within an AMS, application support or managed services environment Strong functional knowledge of SAP Finance processes and configuration Experience supporting SAP S/4HANA and/or SAP ECC Finance environments Practical experience troubleshooting Finance incidents and identifying effective solutions Good understanding of integration between Finance and other SAP functional areas Experience with incident, problem, change and service request management Strong analytical and problem-solving capabilities with the ability to manage multiple priorities Excellent written and verbal English communication skills Strong customer service orientation and the ability to work effectively with customers and distributed consulting teams Ability to work independently in a remote environment while maintaining strong collaboration and communication SAP S/4HANA Finance certification and previous consulting experience will be highly regarded What We Offer Work with SAP's latest technologies on cloud such as S/4HANA, BTP and Joule A flexible and supportive work environment including the ability to work from anywhere in the Philippines Comprehensive SAP training and certifications Join a renowned organisation delivering projects to some of APAC's leading enterprises DyFlex is committed to providing a safe, flexible and respectful environment for staff free from all forms of discrimination, bullying and harassment. We are proud of our diverse and inclusive team as only together we can continually improve ourselves and achieve best outcomes for our customers – we are the region's leading SAP Platinum Partner!