SAP Integration Architect
parloa
New York Office · United States
Posted May 13, 2026
- Full-time
- Hybrid
- Solution Engineering & Services
parloa
New York Office · United States
Posted May 13, 2026
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
As Parloa continues to grow rapidly within the SAP ecosystem, we're hiring an SAP Integration Architect to join our SAP Center of Excellence (CoE). This unique role sits at the intersection of enterprise SAP orchestration and high human-touch cutting edge conversational AI. You will be the field-facing SAP SME who architects, builds and deploys technical bridges and extensions between Parloa’s conversational AI platform and the SAP ecosystem — spanning SAP CX and other SAP SaaS applications, SAP BTP and SAP Business AI, as well as digital core systems, such as SAP S/4HANA and ECC.
As one of our foundational SAP CoE hires, you will also participate in building and deploying Parloa's global SAP delivery practice from the ground up — creating the reference architectures, accelerators, best practices and playbooks that make Parloa’s SAP integrations repeatable at scale.
This role is a blend of architecture and hands-on delivery and centers on SAP integration and orchestration as the core area of ownership and conversational AI as a secondary skillset.
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
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* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.