SAP Program Lead – Healthcare Provider/MSO

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Position Summary : The SAP Program Lead is accountable for the end-to-end leadership of a large-scale SAP transformation program , from pre-initiation through delivery and stabilization , within a healthcare provider environment, with specialization in Managed Services Organization (MSO) operating models. This role owns the development of the business case, definition of scope and roadmap, program governance, financial stewardship, and partner selection , ensuring the program delivers measurable business outcomes aligned with enterprise strategy. The Program Lead serves as the single point of accountability across business, technology, and external partners , driving disciplined execution, stakeholder alignment, and value realization in a highly regulated healthcare environment. Key Responsibilities : Strategy, Business Case & Pre-Initiation Lead development of a board-ready SAP business case , including: Value drivers, KPIs, and benefit realization model Total cost of ownership (TCO) and multi-year financial projections Investment phasing and ROI (NPV, payback) Align executive stakeholders (Finance, Operations, Clinical, IT) on strategic objectives, scope, and success criteria Define target operating model for MSO / provider environment: Integration with Practice Management (PM) and Revenue Cycle Management (RCM) systems Provider-side accounting and specialty workflows Establish program vision, guiding principles, and transformation roadmap Scope, Timeline & Program Planning Define end-to-end program scope , including: Core SAP S/4 capabilities Integration landscape (PM, RCM, third-party systems) Data, analytics, and compliance requirements Develop and manage the integrated program plan , including: Timeline, milestones, and critical path Cross-workstream dependencies (functional, technical, data, testing) Ensure program structure supports Design → Build → Test → Deploy lifecycle execution Partner & Vendor Selection (SI / Advisory) Lead system integrator (SI) selection process , including: RFP/RFI development and execution Evaluation criteria (industry expertise, delivery model, cost, innovation) Executive presentations and final recommendation Define and negotiate SOW, commercial model, and governance framework Establish performance KPIs and accountability mechanisms for partners Financial Management & Budget Ownership Own full program financial lifecycle , including: Budget creation (labor, SI, technology, infrastructure, run costs) Forecasting and variance management Cost governance and financial reporting to executive leadership Ensure alignment between funding, scope, and value delivery outcomes Drive cost optimization across customization, integration, and operating model decisions Program Governance & Execution Leadership Establish and operate program governance structure , including: Steering Committee (SteerCo) Design authority and decision forums PMO frameworks and reporting cadence Lead day-to-day program execution , ensuring: Delivery against scope, timeline, and quality Proactive risk and issue management Cross-functional alignment Serve as primary liaison between executive leadership, business stakeholders, and delivery teams Healthcare Provider & MSO Domain Leadership Ensure SAP solution aligns with healthcare provider operational realities , including: Practice management and physician group models Revenue cycle complexity and payer interactions Regulatory and compliance requirements Define system boundaries between SAP and: Practice Management (PM) Revenue Cycle Management (RCM) Specialty / MSO platforms Incorporate lessons learned from scaled provider environments and MSO models Change, Adoption & Value Realization Lead enterprise-wide organizational change and adoption strategy Define and track value realization metrics and outcomes Ensure successful cutover, go-live, and transition to steady-state operations Minimum Qualifications : Bachelor's Degree or equivalent and typically requires 13+ years, with 8+ years of direct work-related experience. Less years required if has relevant Master's or Doctorate qualifications. Critical Skills/Experience : Leadership & Strategy Ability to define and communicate transformation vision and align stakeholders Strong executive presence with proven ability to influence C-suite Program Management Excellence Expertise in governance, risk management, and delivery discipline Deep experience in : Large-scale SAP / ERP transformations Managing complex, multi-year programs Integrated planning and dependency management Financial & Business Acumen Strong capability in : Business case development Financial modeling and budgeting Value realization tracking Change & Stakeholder Management Ability to lead large-scale organizational change and drive adoption Strong communication and stakeholder alignment skills across business and IT Additional/Preferred Experience : Healthcare / MSO Domain Expertise Experience in: Healthcare provider or MSO environments Practice management / revenue cycle integration Provider-side financial operations Vendor & Partner Management Proven ability to: Select and manage system integrators Negotiate contracts and drive accountability Success Measures : Approved, executable business case with clear ROI Program delivered on time, within scope, and within budget Successful SI selection and partnership performance Achieved business value realization targets High stakeholder satisfaction and adoption We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $163,800 - $273,000 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. 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