SAP S4 HANA CS-SD Consultant

Job description

Job Title SAP S/4HANA Transformation – CS / SD Consultant Job Summary We are seeking an experienced SAP S/4HANA CS / SD Consultant to support end-to-end SAP S/4HANA transformation and implementation projects . The consultant will work under the guidance of a Module Lead or Solution Architect and contribute to configuration, testing, data migration support, and post–go-live stabilization of Customer Service (CS) and Sales & Distribution (SD) processes. This role focuses on hands-on functional delivery across Service-to-Cash and Order-to-Cash (O2C) processes, aligned with SAP S/4HANA best practices. Key Responsibilities SAP CS & SD Configuration Configure and support SAP S/4HANA SD processes including: Sales Order Management Pricing and Condition Techniques Delivery, Shipping, and Billing Credit Management (basic exposure) Configure and support SAP CS processes including: Service Notifications and Service Orders Service Contracts and Warranties Resource-related billing Support CS–SD integration for service and billing processes. S/4HANA Transformation Support Support ECC to S/4HANA conversions or greenfield implementations. Apply S/4HANA SD and CS simplifications , Fiori apps, and embedded analytics. Assist in Fit-to-Standard (F2S) workshops and requirement clarification. Integration & Collaboration Work closely with MM, WM/EWM, TM, PM, and FI/CO teams to ensure end-to-end integration. Support Business Partner (BP) and customer master data configuration and validation. Coordinate with technical teams (ABAP, CPI, middleware) on RICEFW objects and interfaces. Testing & Data Migration Prepare and execute unit testing and SIT test cases for CS and SD scenarios. Support UAT , defect resolution, and business user clarification. Assist with data migration validation for customers, service contracts, and open documents. Go-Live & Hypercare Support cutover activities for open sales orders, service orders, contracts, and billing. Provide hypercare support , troubleshooting CS / SD issues post go-live. Document issues, resolutions, and process changes. Documentation & Methodology Prepare and maintain: Functional specifications Configuration documents Test scripts and user guides Follow SAP Activate methodology and project documentation standards. Required Skills & Experience SAP CS & SD Expertise 5–8 years of SAP functional experience in: SAP SD (Order-to-Cash) SAP CS (Service Management) At least one full-cycle SAP S/4HANA implementation or conversion project Strong understanding of sales and customer service processes S/4HANA & Service Knowledge Hands-on experience with: S/4HANA SD configuration CS integration with SD and FI Business Partner (BP) concept Exposure to S/4HANA Service Management or FSM is a plus. Knowledge on LeanIX, Signavio for process flow preparation and discussion with business team, is an added advantage Preferred Qualifications SAP S/4HANA or SAP SD / CS certification Experience with SAP Activate methodology Industry exposure to Manufacturing, Utilities, Automotive, or Industrial Equipment Exposure to PM or EWM is an advantage Soft Skills Strong analytical and troubleshooting skills Good communication and documentation abilities Ability to work effectively in onshore–offshore and multi-country delivery models Willingness to learn and adapt to S/4HANA innovations Location & Work Model Location: As per project needs Work Model: Hybrid / Onsite / Offshore (project dependent)