SAP Service Manager FI/CO

Job description

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Be part of Getinge as a SAP Service Manager FI/CO This position is primarily responsible for global application support on Enterprise Resource Planning (ERP) and local ancillary systems with interfaces included. Its main goal is to support global business operations running smoothly and effectively within, but not limited to, the SAP FI/CO modules. This position is responsible to manage ERP and related ServiceNow tickets & change requests with prioritization, tracking, and escalation. The position delivers these objectives by collaborating with internal, external, local and global resources. Your responsibilities Responsible for minor, pre-approved and emergency changes including planning, implementation, budgeting and reporting. Tracks all changes and development efforts including timelines within various systems. Responsible for incidents and changes in which 3rd party support provider couldn‘t understand or resolve. Approve Change Requests as a Change manager. Ensure completion and correct format of change documents. Monitors KPI’s within respective modules. Facilitate communication between Key Users and 3rd party support provider. Moderates SAP Key User meetings in their responsible area/ module. Supports the creation of SLA reports. During escalations of unresolved incidents or changes, take appropriate action and inform all stakeholders. Your profile Bachelor’s Degree or equivalent in Information Technology or computer science related field. Profound experience in SAP Service Management - specifically, but not limited to, in the SAP FI/CO modules. Expert in SAP FI/CO module(s) Experience with CRM or BI applications are a plus Experience with ancillary systems is an advantage (FIS, Ariba, Fiori, Paymetrics, Vertex) Excellent team player and communicator Able to work in a fast paced environment Excellent English language skills in spoken and written form Able to understand and adapt to various business needs and provide logical explanations/ solutions Always open to share knowledge Our offer High-quality products in a life-saving environment Attractive conditions, 30 vacation days per year Trusted working hours and possibility of mobile working Modern workplace equipment JobRad and corporate benefits (employee discounts) Career opportunities in a well-known company Individual training and further education opportunities #LI-KS2 About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.