SAP Specialist OTC / EDI

Job description

Purpose of the Job This role ensures a reliable, standardized and well-documented execution of the Order-to-Cash process within SAP S/4HANA — from quotation to final order, demand and order management, delivery/invoicing, and complaints and returns handling. It supports BMT’s SAP RISE strategy by translating business requirements into robust S/4HANA Sales & Distribution solutions, fully integrated with MM and EWM. Contact Areas Internal: Sales, Customer Service and Demand Planning teams Logistics / Warehouse teams Other SAP specialists (MM, EWM, FI/CO), including team members based in India External: External SAP implementation consultants EDI partners (incoming and outgoing messages) Functional Requirements Education: Master or equivalent through experience Years of Experience: Minimum 4 years in a similar position; experience with SAP S/4HANA using FIORI is a strong plus. Specific Knowledge: Strong understanding of SAP S/4HANA Private Cloud Sales & Distribution (SD) and integration with MM and EWM Proven track record covering FIT-GAP sessions, functional specification, customizing in S/4, unit/functional/integration testing, business handover and training, UAT support, deployment/cutover/data migration, and hypercare support, including EDI (incoming and outgoing) Experience working in an international, multi-site environment with distributed teams and cross-border business users (e.g. collaborating with colleagues in India, supporting users across multiple countries) is a strong plus. Attitude / Soft Skills “Can do” mentality, taking end-to-end ownership involving other SAP specialists where needed Ability to think ahead, organize own work and collaborate with team members Good problem-solving skills using a structured approach focused on customer value delivery Eager to learn and think in terms of solutions Good communication skills and positive mindset, both written and verbal Good knowledge of English, written as well as spoken Responsibilities and Result Areas Solution Design & Configuration Translate business requirements into SAP S/4HANA functionality. Perform or coordinate the required setup in S/4HANA, including with external consultants, to meet business requirements. Business Enablement & Support Properly train and conduct business handovers. Support the business in resolving IT tickets (system defects/service requests). Quality & Documentation Prepare solution documentation supported by proven quality assurance testing. Integrated Delivery & Continuous Improvement Work with other SAP specialists to ensure integrated, end-to-end solution delivery including cutover/data migration. Help improve the SAP S/4HANA solution through improvements to both internal IT support work and business processes; keep up to date via internal and external training. Area of Work and Scope End-to-end Order-to-Cash process in SAP S/4HANA: quotation to final order, demand management, order management and delivery/invoicing, and complaints and return management — in close collaboration with other SAP specialists (MM, EWM) and external implementation partners, supporting business users across BMT’s international footprint of 13 countries. Impact of the Job This role safeguards a reliable, integrated and well-documented Order-to-Cash process, directly supporting BMT’s ability to deliver, invoice and service its customers accurately and on time. By strengthening SAP S/4HANA Sales & Distribution capabilities and their integration with MM and EWM, the position contributes to BMT’s broader SAP RISE and digit