SAP Support Analyst

Job description

Job Title – SAP Support Analyst Job Location – Tewkesbury Job ID – 40869 About this opportunity and L3Harris UK Operating at 11 sites in the United Kingdom, L3Harris supports Britain's mission to secure and strengthen the country by delivering sovereign innovation across the space, air, land, sea and cyber domains. L3Harris in Tewkesbury is part of our Global Spectrum Superiority (GS2) division . In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism. The Global Technology and Business Solutions department (EMEA region), functions as a high-performance hub that delivers core IT capabilities across our organisation. We focus on measurable outcomes, leveraging standardized processes, data-driven decision making and customer-centric delivery to support innovation and growth. We are seeking an experienced SAP support analyst to manage an organisation’s SAP landscape (SAP ECC6) and oversee the support work with other ERP platforms across the business. This role combines hands-on SAP expertise, ensuring ERP systems are stable, secure, and aligned with business objectives. The role will act as the primary point of contact for ERP-related initiatives, working closely with business stakeholders, external vendors, and internal IT teams. In addition to co-ordinating SAP support and development activities, the role will oversee other ERP applications used within the organisation and manage the relationship and tickets processed with external vendors (Sage 200, Infor Evolution). A few of our employee benefits are: Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: Ownership Act as the technical and functional lead for the linux-based, SAP ECC6 environment Provide SAP support activities including incident management, root cause analysis, and system improvements Provide guidance across SAP modules such as FI/CO, MM, SD, PP, or other relevant areas Ensure SAP platforms meet business, security, and compliance requirements ERP Systems Strategy & Governance Provide oversight of ERP platforms, ensuring alignment with business processes Support integrations between SAP and other business systems Project Delivery & Transformation Support ERP-related projects, including upgrades, enhancements, and system integrations Work with stakeholders to translate business requirements into technical solutions Ensure effective incident, problem, and change management processes are in place Promote knowledge sharing and maintain system documentation and support procedures Vendor & Stakeholder Management Manage relationships with SAP partners, support providers, and ERP vendors Act as the primary liaison between IT and business units regarding ERP capabilities and improvements Coordinate external consultants and implementation partners when required Security, Compliance & Risk Management To maintain SOX compliance, oversee SAP security roles, access controls, and compliance processes Ensure ERP systems meet audit, regulatory, and governance requirements Support business continuity and disaster recovery planning for ERP platforms What you’ll bring The role requires the following experience and skills: Security, Compliance & Risk Management To maintain SOX compliance, oversee SAP security roles, access controls, and compliance processes Ensure ERP systems meet audit, regulatory, and governance requirements Support business continuity and disaster recovery planning for ERP platforms Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applic ants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. #Spec,ApplicationDevelop #LI-GP1