Scheduler/Sequencer - GMNA Order Fulfillment

Job description

Job Description The Role Perform end-to-end Order Fulfillment activities related to scheduling and sequencing in support of GM’s car and truck brands. This role balances the needs of Vehicle Sales, Service & Marketing (VSSM), Manufacturing Strategy & Operations (MSO), Manufacturing, dealers, and customers to deliver optimal business outcomes. The role follows common processes and timing to support go-to-market execution while fostering collaboration, continuous improvement, accountability, innovation, teamwork, inclusion, and customer focus. What You’ll Do Execute weekly product schedules that optimize supply chain schedules, support business objectives, and minimize exposure to unplanned costs. Provide assembly plants with high-quality weekly production order sequences that support accuracy, efficiency, and customer-focused decisions. Lead cross-functional collaboration to address supplier capacity, assembly plant, and engineering restrictions affecting dealer-facing constraints. Support the Allocation & Dealer Consensus Process and weekly Dealer Order Submission Process while maintaining operational excellence and process compliance. Support corporate scheduling initiatives that optimize cash flow, improve customer satisfaction, and drive sales and revenue growth. Analyze complex scheduling challenges, develop innovative solutions, and communicate clear direction to cross-functional stakeholders. Participate in Order Fulfillment Vertical and Launch Team meetings by contributing insights, driving actions, and summarizing key issues and updates. Identify, implement, and share best practices that improve scheduling and sequencing, team effectiveness, operational performance, and the customer experience. Provide subject matter expertise and feedback for new or enhanced systems, tools, processes, and business capabilities, including participation in User Acceptance Testing (UAT). Demonstrate resilience and persistence when facing challenges and setbacks while pursuing organizational priorities and business results. Apply enterprise-wide thinking by considering the impact of decisions on customers, dealers, manufacturing, and supply chain partners. Demonstrate agility, adaptability, and leadership in a dynamic environment; challenge conventional thinking, drive innovation, and take accountability for commitments, decisions, and outcomes. Foster an inclusive, respectful, and collaborative work environment by valuing diverse perspectives and encouraging open communication. Your Skills & Abilities (Required Qualifications) Bachelor’s degree in Supply Chain, Business, Marketing, or a related field. 4–6 years of experience in field sales, marketing, or supply chain, with a preferred minimum of 2–3 years supporting Order Fulfillment operational processes. Strong analytical skills with the ability to quickly assess changing inputs and make sound business decisions. Knowledge of GM Production Order Management System (POMS). Advanced knowledge and experience with GM Logical Language, POMS, Vehicle Description Summary (VDS), and Vehicle Order Guide (VOG). What Will Give You a Competitive Edge (Preferred Qualifications) Excellent oral, written, and interpersonal communication skills, with the ability to influence and collaborate across multiple functions. Lead as One Team by building strong partnerships and aligning stakeholders around shared business outcomes. Speak Fearlessly by communicating openly and effectively to influence decisions and drive alignment. Strong organizational, prioritization, and time-management skills, with the ability to manage multiple competing priorities. Own the Outcome through accountability for commitments and results. Move with Urgency by prioritizing effectively, making timely decisions, and executing with speed and discipline. Demonstrated ability to lead through influence, build productive partnerships, and collaborate across teams. Lead as One Team by fostering collaboration and breaking down silos. Be Inclusive by valuing diverse perspectives and ensuring all voices contribute to better outcomes. Proven commitment to GM Leadership Behaviors: Own the Outcome: Take responsibility for results and follow-through. Lead as One Team: Collaborate effectively to achieve enterprise objectives. Innovate and Embrace Change: Continuously improve processes and embrace new ways of working. Be Inclusive: Create a culture of belonging and value diverse perspectives. Commit to Customers: Keep customer needs at the center of decisions and actions. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. 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