Scheduling Coordinator

Job description

**Summary of Position:** *The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.* **Key Benefits:** In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options. Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request. **Essential Job Function:** - Schedule, authorize and send pertinent medical records/orders for appointments - Maintain a positive and friendly attitude and deliver excellent customer service to patients - Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness - Be receptive to training and coaching on best practices - Maintain an organized working space - Coordinate with other team members and doctors as needed for scheduling issues or questions - Other duties as required as they relate to the position **Knowledge, Skills and Abilities:** - Understanding of best practices in the industry as it relates to schedule coordination and patient intake - Excellent customer service experience - Have excellent written and oral communication skills - Compassion and high level of service for our patients, parents, and staff - Integrity, always doing the right thing - Dependable, reliable to be at work when scheduled - Attention to detail - Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines - Professional manner and appearance at all times - Computer skills: Microsoft office and Web Browser - Telephone skills: Proper telephone etiquette and information gathering skills **Education and Experience** - High-School Diploma Required - 1-3 Years Relative Experience Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this [link](https://www.e-verify.gov/employees/e-verify-overview).