Scheduling Coordinator - Coastline Orthodontics

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Coastline Orthodontics Location: Local Area (Supporting 3 State-of-the-Art Clinics) Job Type: Full-Time Why Join Coastline Orthodontics? At Coastline Orthodontics, we believe a great smile transforms lives. We are looking for a enthusiastic Scheduling Coordinator to serve as the heart of our practice. You’ll be welcomed into a high-performing culture that celebrates teamwork, growth, and personal well-being. What We Offer (Total Rewards & Benefits): Health & Wellness: Flexible health, dental, and vision insurance options + Employee Assistance Program (EAP) Perk: Complimentary orthodontic treatment for you and your immediate family! Career Growth: Competitive pay, hands-on training, and advancement opportunities Work-Life Balance: Generous Paid Time Off (PTO) + Paid Holidays Financial Security: Industry-leading 401(k) retirement plan with a company match About the Role: As a Scheduling Coordinator, you are the first point of contact for our patients. You will work hand-in-hand with our Orthodontists, clinical assistants, and team leaders to ensure seamless daily operations and maximize patient treatment time. This dynamic role helps support multiple state-of-the-art clinics, so flexibility and a willingness to assist across locations are key to your success and our team’s daily harmony. Key Responsibilities: Patient Hospitality: Welcome patients, answer incoming calls, handle appointment scheduling, and send confirmations. Multi-Clinic Support: Travel locally to assist across our 3 modern locations to ensure continuous, high-quality patient care. Clinical Collaboration: Partner with doctors and clinical staff to keep daily appointments on schedule. Practice Administration: Manage patient accounts, verify insurance eligibility, and maintain accurate digital dental records. Office Coordination: Maintain office inventory/stock levels and assist with light general housekeeping to keep our clinics pristine. What We Are Looking For: Patient-Centered & Kind: Warm, respectful, and genuinely passionate about helping others. Team Player & Adaptable: Thrives in a fast-paced environment and eager to collaborate across multiple clinic sites. Strong Communicator: Excellent verbal/written skills and strong attention to detail. Proactive Problem Solver: Able to multitask, handle challenges with grace, and anticipate team and doctor needs. Tech-Savvy: Comfortable navigating basic computer programs and digital scheduling software. Qualifications: Education: High School Diploma or equivalent required. Experience: 2+ years of administrative, customer service, or medical office experience preferred. Mobility: Reliable transportation and a valid driver's license to travel between our 3 local clinics. Skills: Basic computer literacy and legible handwriting.