Scheduling Representative

Job description

**ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?** Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. ### WHAT YOU GET TO DO: - Schedule appointments via email, phone, or customer TMS based on customer requirements - Work with members of other teams to guarantee a smooth delivery process - Work with the Customer Sales team to improve specific customer scheduling processes to ensure optimal loads - Work with Carrier Sales team to optimize loads to improve carrier sourcing - Assist with challenging requests and know when they should be escalated ### REQUIRED QUALIFICATIONS: - 1-2 years of experience in a coordinating, scheduling, or administrative role - Strong attention to detail and showcases proactiveness. - Fluent in English - Strong verbal and written communication skills - Ability to multitask and prioritize. Able to tackle issues head-on and create resolutions with urgency. - Experience with high-volume scheduling, coordinating, or planning in a fast paced environment - Proven ability to maintain high levels of customer service - Familiarity with USA geography - **Experience within the Logistics industry**