School Assistant

The Mark Morris Dance Group seeks a part-time School Assistant to support the day-to-day operations of our School programs at the Mark Morris Dance Center. This role is ideal for someone who is passionate about dance education and enjoys providing excellent customer service with the goal of creating a welcoming experience for children, families, faculty, and visitors. Reporting to the School Operations Manager, you'll provide administrative support, assist with registration and scheduling, support camps and special events, provide weekend front desk coverage, and occasionally teach or provide substitute coverage for School classes.

Key responsibilities include, but are not limited to:

Administrative & Registration Support

• Respond to School voicemail, email inquiries, and Zendesk; route inquiries to other team members when needed.
• Build and maintain School classes, schedules, and registration information within Active Network.
• Support School registration periods, registering new and returning students over the phone and in person.
• Support planning and day-of logistics for end of semester Friends and Family Days and Community Sharings.

Program & Operational Support

• Provide hands-on School program support for camps, special projects, and seasonal initiatives.
• Increase support during camps and at the beginning and end of each semester, including the ability to adjust work schedule and teach when needed.
• Secure with last-minute weekend substitute coverage; teach when needed.

Front Desk Support

• Provide weekend School support at the Front Desk, helping to greet and direct faculty and families and address any time-sensitive issues as they arise.
• Provide weekend Front Desk coverage and other coverage as needed, in coordination with the School Operations Manager and Dance Center Operations Manager.

General Duties

• Perform other duties as assigned.

Supervisory Responsibilities:

• No

Minimum Education & Experience Requirements:

• High school diploma or equivalent required.
• One (1) year of administrative, customer service, education, arts administration, or related experience preferred.
• One (1) year of experience teaching dance or movement classes to children and/or teens; early childhood teaching experience preferred.

Special Requirements:

• Ability to work evenings and weekends as required by program needs.
• Ability to adjust work schedule during peak program periods, including camps and the beginning and end of each semester.
• Ability to teach classes and provide substitute coverage when assigned.
• Successful completion of all required pre-employment screenings, including background checks, as applicable.

Knowledge, Skill, and Ability Requirements:

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and adapt to changing priorities.
• Ability to work independently and collaboratively as part of a team.
• Proficiency with Microsoft Office applications.
• Ability to learn and effectively use Active Network, Zendesk, and other department software.

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU:

• Enjoy providing exceptional customer service and creating a welcoming experience for children, families, faculty, and visitors.
• Are highly organized and able to manage multiple priorities while maintaining attention to detail.
• Communicate clearly, professionally, and with a positive, solutions-oriented approach.
• Are comfortable learning and using technology, including registration and customer service platforms.
• Thrive in a collaborative environment and are willing to jump in wherever support is needed.
• Can adapt to changing schedules and priorities, particularly during registration periods, camps, and seasonal programming.
• Are dependable, flexible, and enjoy working in a dynamic arts education environment.
• Have experience teaching dance or movement classes to children and teens and are comfortable stepping in to provide substitute coverage when needed.

SCHEDULE: This is a part-time, non-exempt 20-25 hours per week, onsite position. Saturday and Sunday hours required with two other week days to be confirmed.

We offer a comprehensive benefits package including:

• Paid vacation, sick/personal leave, holidays and bonus days
• Access to free and discounted classes at the Dance Center and online
• Access to special events and MMDG performances (when available)
• Invitations to cultural events extended to staff members by community partners.

To join our team, please submit your resume along with a cover letter addressed to Bianca Golden, Director of Education. Cover letters must highlight relevant experience; resume submittals without a cover letter will not be considered.