School of Hospitality - Lecturer (Hotel & Leisure Management – Front Office)

Job description

[What the role is] School of Hospitality - Lecturer (Hotel & Leisure Management - Front Office) [What you will be working on] We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles. This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent. [What we are looking for] Qualifications & Experience: • A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable. • At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues. • Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS). • Strong interest in hospitality education and a willingness to support student development both in and out of the classroom. • Prior experience conducting training or mentoring in a hospitality setting is an advantage. Teaching & Professional Skills: • Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules. • Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner. • Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training. • Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations). • A collaborative and professional approach to working with academic teams and industry partners.