ScienceLogic Engineer

Job description

**\*\*ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED\*\*** This position will require supporting the SL1 platform, to include all upgrades and maintenance; enhancement of system features and configurations; and responding to customer requests for custom monitoring needs. **RESPONSIBLITIES:** - Ability to maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment - Performs continual maintenance of the SL1 platform and provides advanced solutions for continual and highly complex security, backup and redundancy problems - Performs administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules - Provides and applies advanced engineering to highly complex infrastructures including installing, configuring, testing and maintaining operating systems, application software, and system management tools - Deliver SL1 dashboards, create custom reports on results of SL1 monitoring and provide timely problem resolution for SL1 system components and related custom scripts - Prepare and maintain all documentation for processes and procedures related to engineering projects - Manage application access control to restrict access to systems, applications, and data to authorized users only - Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers) - Ability to communicate how to leverage technology to create business value and become more effective and efficient - Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs - Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stake holders, business partners, external customers, and third-party organizations are met and/or exceeded - Provides training and guidance to less experienced Engineers **REQUIRED QUALIFICATIONS:** - BA/BS (or equivalent experience) and 5+ years of relevant experience - 5+ proven years of experience installing, configuring, and daily administration of **ScienceLogic SL1 at version 12.x or higher required** - 5+ Years utilizing ServiceNow Ticketing system - Experience with user training and writing documentation - Must be able to obtain and hold a Public Trust clearance **PREFERRED SKILLS/EXPERIENCE:** - Experience using the Python scripting engine to automate tasks with SL1 - Familiarity with Service Now Integration, PowerFlow, End to End Monitoring and CMDB - Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server, and Office - Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies - Strong written and verbal communication skills **Additional Information** - All your information will be kept confidential according to EEO guidelines. - Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. - Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more! *D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.*