Scientific Communication Manager

Job description

**Our Mission** **Prose is truly custom hair and skin care made-to-order—just for you.** Our line of custom products are made by an in-house, Paris-based R&D team of gifted chemists who combine natural ingredients in innovative ways alongside dermatologists, giving consumers clean skin care, hair care and impeccable results. At the heart of Prose’s success is **Singular, its proprietary AI-powered beauty-tech platform,** which has revolutionized personalized beauty at scale. Marrying a technology-driven approach with an apothecary-style concept, all Prose hair and skin care products are personalized to your one-of-a-kind hair, skin, goals and environment. We’re a company that wants to change beauty practices, so we’re changing the way beauty companies practice. **As a certified B Corporation, a Public Benefit Corporation and Climate Neutral**, we’re proving that good business is always sustainable. With Prose, there’s nothing sacrificed to bring you great products—not trees, materials, wages, or performance. ### **Prose & Singular in Numbers** - Founded in **2017**, with hubs in Paris, New York, and Los Angeles - **10M+** consultations completed - **2M** customers and **350K** active subscribers - **21M** custom products made, with **1M+** unique formulas - **350+** team members across disciplines - **$600M+** in lifetime sales, with **$165M+** revenue in 2024 - **Profitable since 2024** Discover our **Company Culture** on Welcome to the Jungle [here](https://www.welcometothejungle.com/en/companies/prose) Discover our **Company Mission & Vision** in video [here](https://www.youtube.com/watch?v=TwLYulX9wBU) **ABOUT THE ROLE** Prose is looking for a Scientific Communication Manager to shape the brand's scientific storytelling and claims strategy. Sitting at the intersection of R&D, Brand, Innovation and Digital Product, this person will be the driving force behind a stronger, sharper scientific culture at Prose - translating complex research into compelling, credible, and differentiating content, while ensuring every claim we make is substantiated. This is a hands-on, high-visibility role for someone who is equal parts scientist, storyteller, and strategist. The role reports to the Director of Scientific Affairs & Sustainability within the Prose Science Team. **KEY RESPONSIBILITIES** **SCIENTIFIC COMMUNICATION STRATEGY** - Shape Prose's global scientific communication strategy, aligned with brand positioning and priorities. - Establish the narrative structure and tone of voice that define our scientific authority across the key communication territories and ingredients that set us apart - Translate ingredient information and product testing data into clear, engaging narratives and claims - Act as a creative catalyst on new ingredients, technology, and testing communication opportunities. **TECHNICAL & CLAIMS DOSSIERS** - Review and approve final test results, providing technical interpretation in collaboration with partner teams. - Build and maintain robust technical and scientific dossiers for new product launches and renovations (literature reviews, scientific territories, active ingredients, performance test results). - Support the preparation of oral presentations, posters, and peer-reviewed articles when relevant. **SCIENTIFIC & COMPETITIVE INTELLIGENCE** - Maintain active scientific and competitive watch to identify new technology, ingredients, communication territories (longevity, exposome, microbiome…) and claims opportunities. - Prospect new raw materials, biological targets, and technologies through supplier relationships (in partnership with the R&D team) and competitive/technical intelligence. - Stay at the forefront of cosmetic trends, both from a marketing and a scientific standpoint, to provide marketing teams with structuring and differentiating strategic input. **SCIENTIFIC CULTURE & CROSS-FUNCTIONAL COLLABORATION** - Infuse a strong scientific culture across the organization - building dialogue and proximity between science and non-scientific teams. - Partner closely with R&D, Marketing, CX and Digital Product to ensure product claims and launch concepts are scientifically accurate and consistent, review all the communications assets and supports and answer ad hoc scientific and technical questions to support their day-to-day work - Work closely with the Evaluation team to coordinate clinical, instrumental, and consumer testing, and help design differentiating, creative claims approaches. - Partner with regulatory affairs to ensure substantiation needs are met and test platforms address all product claims. - Effectively articulate highly technical or complex scientific concepts to audiences with varying levels of scientific literacy. **WHAT YOU BRING** - Strong scientific/technical background (cosmetic science, dermatology, biology, or related field), with the ability to move fluidly between deep science and brand storytelling. - 5 to 10 years of experience in scientific communication, claims substantiation, or R&D-marketing liaison roles, ideally in beauty/cosmetics or a related regulated industry. - Strong appetite for AI tools and agentic AI, with a genuine curiosity for experimenting with several AI-amplified projects - Excellent written and verbal communication skills in English (French a plus, given cross-team collaboration). - A creative thinker who challenges the status quo and looks for differentiating angles, not just correct ones. - Solution- and business-oriented mindset - resourceful in finding answers when data isn't readily available. - Comfortable as both a strategic thinker and a hands-on doer; flexible and able to adapt to shifting priorities in a fast-paced environment. - A natural team player and cross-functional leader, able to build trust with scientific and non-scientific stakeholders alike. - Rigorous, tenacious, results-oriented, with strong project management skills. **Prose Values** ***Intentional Inclusivity*** - We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community. - We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation. ***Connected Collaboration*** - Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication. - We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork. ***Driven, Together*** - We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead. - We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge. ***Humanity Always*** - We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship. - We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.