*Scout Junior Quality Coordinator - Spanish (Mexico)

Job description

**MAIN PURPOSE OF THE ROLE** Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test! Welocalize is looking for an **Spanish (Mexico)** speaker in **Mexico** to help support our client's project as **Junior Quality Coordinator**. **MAIN DUTIES** You will be the junior coordinator of our Search Quality Rater project. You will complete tasks both in **Spanish (Mexico)** and **English (US)**. The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator: **Performance Analysis** ・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators. ・Completes Internal Assessments. ・ Provides feedback on blind test ranges and queries coming from the team. ・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations. ・Flags raters that show any behavioral concerns. ・ May analyze RCAs provided by resources and request clarifications, as necessary. **Training and support** ・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others. **Analytics, Reporting, Knowledge, and Asset Management** ・May keep track of data and analyze the data. **Communication** ・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators. ・ Monitors raters’ queries. **Other** ・ May perform other program-specific tasks needed to achieve OKRs. **Project Details** **Location:** Remote, Mexico-based **Hours:** 20hours/week **Start date:** ASAP **Employment Type:** Freelance/Independent Contract ### REQUIRED SKILLS - Fully Proficient in Spanish (Mexico) - Strong understanding of English - Must be located in Mexico - Strong understanding of popular culture in Spanish (Mexico) - Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs - Must not have current or previous experience with "Ads quality rating" - Must be the only one in your household working as a "Search Quality Rater" - Web-savvy and able to work in a fast-paced environment - Excellent online research skills - Reliable computer system and internet connection - Reliable anti-virus software (as you will be surfing the web as part of the work) - Ability to follow instructions in English and comply with the project conventions and rules expected by the client - Must sign a Non-Disclosure Agreement to protect client confidentiality - Must pass learning modules and a required quality test designed by our client before starting work