SDR Team Leader - Growth Markets

Job description

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem https://www.perk.com/shadow-work-report. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com http://www.perk.com to learn more. THE ROLE We’re looking for a motivated first-time manager to step into the SDR Team Lead role supporting our Italian Growth Markets in our Sales team in Barcelona. You’ll coach and support a team of 8 outbound SDRs, helping them develop their skills, generate pipeline, and hit their targets. You’ll partner closely with the SDR Manager and Head of Sales Development to shape strategies, improve processes, and ensure the team’s success directly contributes to Perk’s growth. What will you be doing? - Lead and support a team of up to 8 Outbound SDRs, running weekly 1:1s, setting development goals, and reviewing performance. - Coach & mentor, focus on continuous skill development, identify training needs, and support new hires during onboarding. - Enable growth, design and deliver engaging training (role-plays, pitch simulations, gamification) and share best practices across the team. - Be the expert, master Perk’s products and confidently guide your team in delivering value to prospects. - Collaborate, partner with SDR Managers and internal stakeholders to create playbooks, scripts, and materials that drive results. - Drive operational excellence by improving processes, ensuring data accuracy, and fostering efficiency across the SDR function. - Drive new prospecting techniques to further outbound pipeline generation and support innovation in lead generation. - Foster cross-functional communication with Sales, aligning on goals, feedback, and strategies to maximise impact. What will you need to succeed? - You have extensive experience in outbound sales/sales development and have successfully managed the full sales cycle from prospecting and lead generation through to opportunity creation and closing. - High business fluency in English as well as a working knowledge of the business culture in the CEE regions. Having Italian is a plus but not a requirement. - You are passionate about coaching and developing junior talent. You experiment, adapt, and grow, and you inspire your team to do the same through hands-on guidance and training. For this role we don’t require direct leadership experience, but previous coaching and mentoring of junior team members is a must have. - You’re a clear communicator. You can break down complex ideas into simple, actionable steps and write concise messages that get straight to the point. - You’re a great listener. You take the time to understand your team, picking up on the nuance that helps drive better conversations and coaching. - You’re organised and focused. You know where to prioritise your energy to maximise results, for yourself and your team, and you don’t shy away from putting in the extra effort. - You’re detail-oriented. You take pride in operational excellence, from accurate CRM updates to preparing your team for success. - You embrace tools and technology. You leverage systems to drive productivity and are always curious about smarter, more efficient ways of working. What it’s like to work at Perk: - We build a product that makes a real difference, because selling something great is the best way to win customers. - We put people first in every interaction, leading with empathy and expertise. - Small, talented teams can achieve big things. That’s why we hire the best, give them the right environment, and reward them fairly. WHAT WE OFFER: - Rest and recharge with our generous allocation of vacation days plus public holidays. - Receive competitive compensation and equity ownership in Perk. - Take control of your physical health with your choice of private healthcare or a gym allowance. - Know that your loved ones are protected financially through your Life Insurance if the worst were to happen. - Join our unforgettable Perk events, including our spectacular annual summer party. - Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones. - Make your money go further with our flexible compensation plan. - Focus on your family with 17 weeks’ paid parental leave during your child’s first year. - Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes. - Broaden your horizons with up to 20 "Work from Anywhere" days per year. - Nurture your language skills with in real-life English, Spanish and Catalan lessons. - Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years - Let us help you move to one of our hubs with relocation support. Interview process: - Talent Acquisition Interview - 30mins Virtual - Interview with the hiring manager - 30mins virtual - Assessment interview with the hiring manager - 60mins - Virtual - Senior Leadership interview with SM and CM for the Growth team- 30mins IRL - Values interview - 30mins virtual AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com http://perk.com or @externalperk.com http://externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid