About usLove, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world. Why join us?At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!Join us as we redefine what it means to build an enduring global consumer group.The roleAs we enter our next phase of growth and profitability, we are looking for a Retail Store Supervisor/Senior Retail Ambassador to strengthen our workforce, culture and future.You should have / be:A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experienceAble to relate to our mission of empowering women through style, and have a strong personal sense of style and fashionA strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!A leader with a proven record of training, coaching, and developing a team of co-workersA performance-driven professional that drives sales and achieves results for the business through training initiativesDemonstrable experience in a supervisory capacity in retail or customer service sectorsA dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the teamAn insightful problem solver who proactively innovates to improve systems and operationsMain ResponsibilitiesUnder the supervision of the Store Manager, support in day-to-day leadership and key areas of store operationsOversee daily and weekly deliverables such as the store checklist and inventory checklistsWork with store manager to lead store sales performance and customer service excellenceDelegate work, encourage and provide feedback to the team and acts as the outstanding "go to" personCoach staff members in providing the best guest experience, and plays a hands-on role on the sales floorImplement measures to avoid stock damages, theft, and wastageTrain new staff members and scheduling shiftsProvide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floorReceiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercisesCashiering duties using the POS system to process payments and close accounts for the closing shiftProactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communicationPromote first class service excellence & customer experience at all timesBe a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needsRequirementsAt least 1 year of experience in a retail leadership position, or a similar roleA completed tertiary education and proficiency in MS Office will be advantageousWillingness to work flexible shifts, including availability for 5 days a week (weekends and public holidays included).Benefits Attractive monthly commissions Staff Discounts Full corporate insurance Employee-led recognition platform via Praisepal Fully stocked pantry! Fast-track career progression!
About us
Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.
For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.
At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world.
Why join us?
At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:
- Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!
- Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
- Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!
Join us as we redefine what it means to build an enduring global consumer group.
The role
As we enter our next phase of growth and profitability, we are looking for a Retail Store Supervisor/Senior Retail Ambassador to strengthen our workforce, culture and future.
You should have / be:
- A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experience
- Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
- A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
- A leader with a proven record of training, coaching, and developing a team of co-workers
- A performance-driven professional that drives sales and achieves results for the business through training initiatives
- Demonstrable experience in a supervisory capacity in retail or customer service sectors
- A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team
- An insightful problem solver who proactively innovates to improve systems and operations
Main Responsibilities
- Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations
- Oversee daily and weekly deliverables such as the store checklist and inventory checklists
- Work with store manager to lead store sales performance and customer service excellence
- Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
- Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
- Implement measures to avoid stock damages, theft, and wastage
- Train new staff members and scheduling shifts
- Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
- Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
- Cashiering duties using the POS system to process payments and close accounts for the closing shift
- Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
- Promote first class service excellence & customer experience at all times
- Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs
Requirements
- At least 1 year of experience in a retail leadership position, or a similar role
- A completed tertiary education and proficiency in MS Office will be advantageous
- Willingness to work flexible shifts, including availability for 5 days a week (weekends and public holidays included).
Benefits
- Attractive monthly commissions
- Staff Discounts
- Full corporate insurance
- Employee-led recognition platform via Praisepal
- Fully stocked pantry!
- Fast-track career progression!
There’s no glass ceilings here at Love, Bonito. We’re here to uplift women who are looking to shatter the stereotypical Asian narrative and that includes you. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! Love, Bonito is Southeast Asia’s largest direct-to-consumer, omni-channel womenswear brand. Since our founding in 2010, our core purpose is to celebrate and uplift Asian women, with apparels that are Ready-to-live, not just ready-to-wear. Over the past decade, Love, Bonito has grown to over 500 employees strong, with over 80% women representation across the organisation! We are proudly headquartered in Singapore, with an omnichannel presence in international markets including Cambodia, Indonesia, Hong Kong and Malaysia. We are rapidly expanding into the Philippines and the United States and currently ship to over 20 countries.
There’s no glass ceilings here at Love, Bonito. We’re here to uplift women who are looking to shatter the stereotypical Asian narrative and that includes you. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!
Love, Bonito is Southeast Asia’s largest direct-to-consumer, omni-channel womenswear brand. Since our founding in 2010, our core purpose is to celebrate and uplift Asian women, with apparels that are Ready-to-live, not just ready-to-wear.
Over the past decade, Love, Bonito has grown to over 500 employees strong, with over 80% women representation across the organisation! We are proudly headquartered in Singapore, with an omnichannel presence in international markets including Cambodia, Indonesia, Hong Kong and Malaysia. We are rapidly expanding into the Philippines and the United States and currently ship to over 20 countries.
