Seasonal People & Operations Associate

Job description

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy. The **Seasonal People & Operations Associate** is responsible for owning and driving our temporary/seasonal recruitment cycles while supporting core People and Operational workflows. This role requires high attention to detail, exceptional candidate care, and strong tactical execution. This is a temporary role expected to run through December 15, 2026. While there may be the potential for extension or conversion to a full-time role depending on business needs, candidates should apply with the understanding that the position is currently scoped as a fixed-term role. Civitech is a remote-first company hiring within our current footprint of 30 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, IN, MA, MD, MI, MN, NC, ND, NH, NJ, NV, NY, OH, PA, SD, TN, TX, VA, WA, WI, WY); Civitech does have an office in Austin, TX. It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply. ### **Civitech’s Values** - **We act with Integrity** – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. - **We are Changemakers** – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community. - **We are Collaborators** - Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. - **We are Bold** – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics. ### What You Will Do - **Employee Setup & Basic IT Support:** Help set up new hires with equipment, systems access, and accounts (e.g., email, Slack, Rippling). Serve as a first point of contact for basic IT and technical troubleshooting, escalating more complex issues as needed. - **Onboarding & Offboarding Support:** Assist with new hire onboarding logistics (sending offer letters, inputting data, scheduling training sessions) and offboarding tasks (asset retrieval, systems deactivation) at the end of the season. - **Operations Projects:** Partner with the Operations team on a range of projects as needed, from process documentation to event or logistics support. - **Daily Operational Support:** Assist with day-to-day tasks including responding to employee and vendor inquiries, processing state-specific onboarding requirements, and supporting employment verifications. - **Special Projects:** Partner with the Operations team and CEO office on special projects as needed. - Systems Management: Help maintain data integrity across our HR and operations tech stack, including tools like Rippling, Asana, Lever, and Greenhouse. ### About You - **Operations or Administrative Experience (2+ years):** Experience supporting operations, HR, IT, or administrative functions, preferably in a fast-paced or startup environment. - **Exceptional Organization & Detail-Orientation:** You cross your t’s and dot your i’s. Managing multiple candidate pipelines and scheduling across time zones doesn't rattle you. - **Clear & Concise Communicator:** Excellent written and verbal communication skills, with a focus on delivering a warm, professional candidate experience and collaborating effectively via asynchronous tools (Slack, Asana, email). - **Handles Ambiguity & Discretion:** Comfortable navigating the fluid priorities of seasonal hiring while maintaining strict confidentiality regarding candidate and employee data. - **Tech Savvy:** Able to quickly learn and manage technical systems for Operations and HR functions #### **Additional Qualifications (desired but not required)** - Previous experience using Greenhouse and Rippling. - Previous work in or exposure to the political, progressive, or civic technology space. ### Role Logistics The People & Operations Team is focused on building efficient processes and systems that support the entirety of our organization in achieving its mission. The Seasonal People Operations Associate is an individual contributor who reports to the Director of People & Operations.