Section Leader - Sports (Arkadia Gozo)

Job description

Section Leader - Sports (Arkadia Gozo) Job Provider: HMS Department: Retail Reporting to: Retail Operations Manager Work location: In Store. (Gozo) Working hours: Full-time Status: Indefinite Contract Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s head office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria and Algeria. Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta. Role Purpose Do you have an eye for fashion and a knack for keeping things running smoothly? For our Gozo stores, we’re on the lookout for a Section Leader who’s ready to bring energy, organization, and style leadership to one of our key departments. You’ll be working hands-on with some of the world’s most exciting fashion brands, including Armani Exchange, Calvin Klein, EA7, Kiabi, Mango, Tommy Hilfiger, Tommy Jeans, Nike, Urban Jungle, Urban Bratz As a Section Leader, you’ll take full ownership of your department, leading by example on the shop floor while supporting your team to deliver top-tier service and style. Your responsibilities include: Delivering a warm, tailored customer experience with a personal touch Meeting sales targets and motivating your section to exceed them Managing stock levels, replenishment, and product displays Supporting payments, returns, and transactions with accuracy Offering expert product advice and guidance Be able to train staff on product and product presentation/shop floor merchandising, ensuring store profitability and promoting the company culture. Stamp or attach price tags on merchandise and/or checks, and tag prices to verify accuracy, referring to the price list. Handling customer feedback and complaints with calm professionalism Keeping displays fresh, relevant, and on-brand Overseeing your section’s deliveries and stock flow Spot-checking inventory and flagging discrepancies Stand in as assistant manager in the absence of the Store Manager. Leading by example on visual merchandising and floor standards Ensuring your section is spotless, organized, and ready for business Supporting floor operations and opening/closing duties when required Coaching and guiding newer team members in best practices Championing store policies and promoting a strong store culture What You’ll Bring: Retail experience (ideally 1–2 years or more) A friendly, confident, and approachable personality Strong leadership potential and a hands-on approach The ability to prioritize, stay organized, and take ownership Problem-solving skills and the ability to stay cool under pressure A genuine passion for fashion and people Flexibility to work weekends, evenings, and shifts as needed Why Join Us? A chance to work with some of the most iconic fashion brands in the world Real responsibility and room to grow within the business Supportive leadership and a fun, team-driven environment Staff discounts and perks Ongoing learning and development If you’re ready to take charge of your section and help bring great style (and great service) to every customer—we’d love to hear from you!