Security Officer Team Leader | Full-time | 4 on 4 off | Wyong, NSW

Job description

Why Join Sodexo? At Sodexo, you’ll be part of a team that keeps operations running smoothly and helps communities thrive every day. From corporate workplaces to remote and mine-site operations, your work will have real, visible impact where it matters most. We offer meaningful careers and opportunities to grow, in a culture where safety, inclusion, wellbeing and purpose shape how we work, so you can truly belong, act to make an impact, and thrive. What's the role We are seeking an experienced and customer-focused Security Officer Team Leader to join our team. In this role, you will be responsible for managing gatehouse operations, monitoring site access, and maintaining a safe and secure environment for employees, contractors, visitors, and deliveries. As a key point of contact on site, you will combine strong security awareness with exceptional customer service, ensuring all site entry requirements and security procedures are consistently followed. This position operates on a rotating roster of 4 x 12-hour day shifts, followed by 4 days off, then 4 x 12-hour night shifts, followed by 4 days off , providing a balanced work-life schedule. The role is classified and paid at Level 4 under the Security Services Industry Award , with applicable penalties and allowances paid in accordance with the award. Key responsibilities Manage gatehouse operations and site access control. Verify and process contractors, visitors, couriers, and truck drivers entering site. Monitor and operate security and CCTV systems. Maintain accurate records, reports, spreadsheets, and site documentation. Conduct security checks and respond to incidents as required. Ensure compliance with site security procedures and access requirements. Build positive relationships with stakeholders while maintaining a professional security presence. Promote a strong safety culture and support operational compliance across the site. Be actively involved in continuous improvement and identifying potential better ways of working. Mentor and onboard new team members. Support the Facilities Manager in security rostering. About you Previous experience in a security, gatehouse, or access control environment. Strong customer service and communication skills. Excellent attention to detail and administrative capability. Experience with data entry, reporting, and Microsoft Office applications. An understanding of CCTV and security systems. A current Security Licence and First Aid Certificate. Australian citizenship or unrestricted Australian working rights. The ability to successfully complete a pre-employment medical, police check, and reference checks. Flexibility to work a rotating roster of 12-hour day and night shifts. Why choose Sodexo? Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities. We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program! How to apply? If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability. One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have. What are you waiting for? Submit your application today and become part of the Sodexo family!