Security Operation Analyst (Cyber Defense Operation)

Job description

**Location:** Remote across LATAM **Employment:** Full-Time Contract **Duration:** Long-Term **Language:** Fluent English required **Industry:** Cybersecurity / Cloud / Enterprise Security ## About the Opportunity Pragmatike is recruiting on behalf of a major international organization for a **Security Operations Analyst** to join a global Cybersecurity Operations team. You’ll be part of a **24/7 Security Operations Centre (SOC)** responsible for monitoring, detecting, investigating, and responding to cyber threats across enterprise, cloud, network, and endpoint environments. This is a hands-on security role focused on **alert triage, threat investigation, log analysis, incident response, and security monitoring**, working alongside cybersecurity specialists distributed across multiple regions. ## What You’ll Do - Monitor, triage, and investigate security alerts across **SIEM, EDR, Microsoft security tools, and cloud platforms**. - Analyze host and network logs from **Windows, Linux, databases, applications, web servers, firewalls, and NIDS/HIDS**. - Investigate suspicious activity, identify root causes, and determine appropriate remediation or escalation. - Support **incident response, remediation, and recovery** activities. - Work closely with Incident Response and other cybersecurity teams to manage security threats. - Analyze network and security events using **TCP/IP, syslog, firewall, and network monitoring data**. - Identify opportunities to improve detection quality and reduce false positives through tuning and optimization. - Gather technical information from clients to improve security monitoring and detection. - Prepare and present security reports, summaries, and technical findings. - Contribute to SOC procedures, documentation, knowledge bases, and quality-control processes. - Review operational feedback and implement corrective actions to continuously improve service quality. ## What We’re Looking For - **5+ years** of relevant experience in IT/cybersecurity, including security alert triage and incident support. - Hands-on experience working in a **SOC environment**. - Strong experience with **SIEM and EDR platforms**. - Advanced log analysis skills across Windows/Linux, databases, applications, and infrastructure. - Strong knowledge of **Microsoft Security technologies**, including Microsoft Sentinel and Defender. - Experience with cloud security across **Azure, AWS, and/or GCP**. - Experience with SIEM platforms such as **Splunk, QRadar, ArcSight, Microsoft Sentinel, or ELK**. - Experience with at least one EDR solution such as **Microsoft Defender for Endpoint or CrowdStrike**. - Knowledge of email security, network monitoring, and incident response. - Strong knowledge of **Linux, macOS, and Windows**. - Fluent English with excellent written and verbal communication skills. ## Nice to Have - Experience working on an Incident Response team with **Tier-1/Tier-2 incident triage**. - AWS security monitoring experience across IaaS, PaaS, or SaaS environments. - Scripting experience with **Python, PowerShell, Bash, Ruby**, or similar. - Certifications such as **Microsoft SC-200, GCIH, CEH, GCFA, GIAC, CCNA, or MCSE**. - Customer-facing cybersecurity experience. ## Why Join - Work inside a **global 24/7 cybersecurity operation** protecting international organizations. - Gain exposure to large-scale **cloud, SIEM, EDR, network, and endpoint security environments**. - Collaborate with cybersecurity specialists across multiple regions and disciplines. - Work directly on real-world threat detection and incident response. - Build experience across a broad enterprise security technology stack. Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.