Security Operations Center Manager

Location: San Antonio, TX (Onsite Monday - Friday) The Security Operations Center (SOC) Manager serves as the deputy to the SOC Senior Manager and provides operational and strategic leadership within Accenture’s Global Security Operations Centers organization. This role is responsible for ensuring performance and consistency across the three core ASOC pillars: Threat Monitoring, Building Monitoring and Alarms, and ASOC Calls. The SOC Manager also serves as the primary Travel Security Subject Matter Expert (SME) for the ASOC, helping ensure Accenture travelers in high-risk destinations are supported. This position is based in San Antonio, Texas and reports directly to the SOC Senior Manager. Key Responsibilities: Lead response efforts for complex, high-impact incidents affecting Accenture employees, travelers, facilities, and global business operations to include notify, assist and direct external emergency personnel and internal resources as necessary. Manage threat monitoring involving extreme weather, geopolitical instability, crime, terrorism, civil unrest, medical emergencies, and travel-related disruptions. Ensure threat monitoring is assessed, escalated, coordinated, and communicated in alignment with the GP&S Escalation Model and SOC Standard Operating Procedures. Liaise with SOC stakeholders such as Regional Protective Services, Executive Protection/Events, and Intelligence to ensure threat monitoring triggers meet their organizational needs. Establish and enforce standards for high-quality writing across ASOC products. Maintain situational awareness of high-risk travel regions and ensure delivery of timely alerts and advisories to traveling employees and stakeholders, including Mobility and Human Resources. Provide operational oversight and decision-making during active incidents to ensure timely, accurate, and effective outcomes. Act as a trusted operational partner to GP&S stakeholders and regional security leadership. Responsible for training SOC personnel to ensure competency and readiness when supporting GP&S in incident and incident response activities. Conduct thorough After-Action Reviews (AARs) after an incident and document areas of improvement and track SOC action items through completion. Conduct regular SOP reviews and updates to ensure policies and instructions provide up-to-date and clear guidance to enable an efficient response by SOC personnel. Job Requirements: Ability to work outside of business hours on short notice during critical events to include, nights, weekends, and or holidays. Basic Qualifications: Minimum of 5 years of work experience in military, law enforcement, intelligence, or corporate security environments supporting security incident monitoring, communications, and response. Preferred Skills Bias for action and strong attention to detail. Strong writing skills and experience preparing communications to be shared with senior stakeholders. Proven track record of managing high stress and impactful incidents. Experienced and independent communicator, both verbal and written. Experience with emergency response protocols and processes. Bilingual (languages in addition to English). Experience with threat monitoring and emergency communication tools such as Factal, SamDesk, Everbridge, ISOS, etc. Experience with CCure, Genetec or Sureview. Proficient in Microsoft Windows and Office Suite. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/16/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $224,600 Cleveland $87,400 to $179,700 Colorado $94,400 to $194,100 District of Columbia $100,500 to $206,700 Illinois $87,400 to $194,100 Maine $80,400 to $165,300 Maryland $94,400 to $194,100 Massachusetts $94,400 to $206,700 Minnesota $94,400 to $194,100 New York $87,400 to $224,600 New Jersey $100,500 to $224,600 Virginia $87,400 to $206,700 Washington $100,500 to $206,700 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. 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