Security Operations Supervisor

Job description

Who We Are: Minnesota United FC (MNUFC) is a professional soccer club competing in Major League Soccer (MLS), the top tier of soccer in North America. As a club driven by passion and community, we operate under the oversight of the U.S. Soccer Federation, a member of FIFA. Our headquarters are in Golden Valley, MN, with soccer operations based at the MNUFC Training Center in Blaine. On matchdays, we call Allianz Field in St. Paul home—one of the premier soccer-specific stadiums in the country. Position: The Security Operations Supervisor is part of the Stadium Operations department for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America. Position Summary: The Security Operations Supervisor is a key leadership role responsible for coordinating and overseeing day-to-day safety and security operations at Allianz Field. This position acts as a tactical leader for stadium security, assists in the administration of technology systems, and supports the planning and implementation of staffing, surveillance, and emergency protocols. This role ensures a safe and secure environment for guests, staff, and players during all events and non-event days. Why You’ll Love It Here: At MNUFC, we believe our people matter, and that includes the people who keep our Club running behind the scenes. As part of our Security Operations team, you won’t just be keeping people safe, you’ll help us deliver unforgettable moments for our guests, fans, and staff. You’ll work in a high-energy environment alongside passionate professionals who take pride in creating a secure, welcoming atmosphere for all. What You’ll Do: Security Operations & Oversight • Lead and conduct security briefings • Monitor and enforce standard operating procedures • Conduct/assist with perimeter checks and respond to calls for service • Conduct/assist with Security Operations Center duties • Supervise and audit contract security staff for professionalism, process compliance, and performance Technology & Systems Management • Maintain working knowledge of the Genetec Security Center and Envoy, coordinating updates, and troubleshooting with IT and vendors • Monitor camera feeds during shift and large events for real-time situational awareness and support • Assist with minor video review requests and product performance evaluations • Proficient with all Microsoft Office 365 products including but not limited to Outlook, Word, and Excel Event Staff & Planning • Aid in coordinating seasonal tabletop exercises and red-team drills to test emergency response readiness Training & Development • Assist in the creation and facilitation of internal training for 24/7 security staff and future security supervisors • Help design and implement in-house audit programs to evaluate current security operations and identify areas for improvement Administrative Support • Track security trends, produce event debrief reports, and provide input on improvements or emerging risks • Provide coverage support as assigned, allowing senior security leaders flexibility for higher risk duties What You’ll Bring: • Experience: 3+ years in security leadership or operations, experience in a stadium, arena, or venue working with sports security protocols preferred • Leadership: Experience coordinating shifts and supervising staff • Systems: Working knowledge of security systems such as Genetec or similar platforms, and screening tools such as OPENGATE a plus • Training Development: Previous experience delivering emergency response and crisis management training • Communication: Clear communicator who understands how to collaborate across teams, serving as a liaison with law enforcement Requirements: • Ability to work overnight shifts, weekends, and holidays • Ability to lift and move up to 40 pounds as needed, standing and walking for long periods of time • Ability to pass criminal background check • Valid driver’s license Compensation and Benefits: Minnesota United FC values the contributions of our team members and is committed to transparency in our compensation practices. The compensation range for this full-time (non-exempt) role is $23.00 - $25.00 per hour. We provide a competitive benefits package that includes health coverage, retirement savings plans, paid time off, and additional perks to support you both personally and professionally. MNUFC is an equal opportunity employer. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.