Security Risk Manager - Northland Shopping Centre

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia. We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently. We are Vicinity. Role purpose Play a pivotal leadership role in keeping Northland Shopping Centre safe, secure and prepared. As Security Risk Manager, you'll be the go-to expert for security and emergency management, partnering with centre teams, retailers, security providers and external agencies to deliver a safe and welcoming environment for everyone who visits the centre. What you’ll be doing Lead security and emergency preparedness across Northland Shopping Centre, including training, scenario testing and incident response activities. Manage and influence the performance of the contracted security provider, ensuring compliance with operational standards, training requirements and service expectations. Oversee security incident reporting, investigations, trend analysis and corrective actions to support continuous improvement. Build strong relationships with retailers, Victoria Police, emergency services, community groups and other key stakeholders. Participate in the centre leadership roster, including a 6-and-4 roster pattern and acting as Chief Warden during rostered weekend coverage. The impact you’ll have Help ensure Northland remains a safe, secure and welcoming destination for customers, retailers and team members. Strengthen the centre's emergency readiness through training, exercises and proactive planning. Drive improved security outcomes through effective contractor management and operational oversight. Use incident data, security trends and risk assessments to identify and implement preventative measures. Foster a strong culture of security awareness and preparedness across centre teams and retailers. About you You're a security professional who combines operational expertise, stakeholder engagement and calm decision-making to deliver strong security and emergency management outcomes. Essential: 5+ years' experience in security operations or a related discipline. Strong knowledge of security operations, incident response, emergency response planning and modern security threat management practices. Experience working with CCTV platforms, access control systems and incident management systems. Desirable: Experience within complex, high-foot-traffic environments such as shopping centres, transport hubs, venues, healthcare or similar settings. Desirable: Established relationships or experience working closely with local law enforcement and emergency services stakeholders. PERSONAL ATTRIBUTES (who you are) You consistently demonstrate and role model the behaviours that bring the Vicinity values to life: Respect: We listen to and acknowledge each other's views We have difficult conversations with care Integrity: We back our words with the right actions We do the right thing, no matter the situation Customer Focus: We nurture a genuine connection with our customers We consider customer needs when making decisions Collaboration: We invite the right people to the table We balance consensus with decisive actions Excellence: We always strive to improve We share our challenges and celebrate the wins Why Vicinity? Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes: Flexible working options Birthday leave & purchased additional leave $1,000 worth of VCX securities rewarded for eligible team members Generous Parental Leave We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect. At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team: Email: Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team) Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.