Security Specialist

Job description

Redwood Credit Union is seeking a Security Specialist who will be responsible for maintaining the Redwood Credit Union Security Program by enforcing formalized security processes, policies, and procedures for personnel and facilities to reduce security vulnerabilities. This position also has responsibility for identifying and solving potential and actual security issues or incidents. The position consists primarily of internal company relationships and external vendor relationships, or as directed by the Security Manager. **Key Responsibilities** **Department Operations:** o Assist in developing and implementing security policies and procedures aligning to industry standards and legislation. o Facilitate and communicate Redwood Credit Union’s control access program for all facilities and ensure personnel are assisting visitors and verifying rights to access. o Review, update and maintain current entry/exit control methods to ensure the access database is accurate at all times, systems are updated, and functioning. o Monitor camera feeds, access control systems, and alarms for entrances, common areas, and IDF rooms for all Redwood Credit Union facilities. o Prepare logs and/or reports in accordance with departmental requirements and management requests. o Determine security violations and inefficiencies by conducting periodic audits and assessments. o Secure a cultural understanding of security among Redwood Credit Union personnel. o Create and process new employee/contractor facility access accounts and control cards. o Promptly remove facility access control for terminated or departing employees. o Assist in the facilities security framework of existing and new Redwood Credit Union offices, and the expansion of existing offices, coordinating across a variety of vendors and Redwood Credit Union Departments. o Ensure inoperable security systems are properly documented, service repairs are generated immediately, and compensatory measures are in place through issue resolution. o Support the cultivation of a robust physical and personnel security training program. o Provide excellent service to Members and internal clients. o Conduct internal, background or criminal investigations. o Respond to disturbances. **Other Functions:** o Perform other duties and projects as assigned. o Create, maintain, and revise departmental procedures. o Remain current with security and regulatory trends and corporate policies. **Join us and discover why you'll love working at Redwood Credit Union!** **ABOUT REDWOOD CREDIT UNION (RCU):** At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. **Why work for Redwood Credit Union?** • 21st largest credit union in the U.S. and the largest financial institution based in the North Bay • Recognized by Newsweek as one of "America's Best Credit Unions 2026" • Awarded a 5-Star Bauer Rating • Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026" • Top Corporate Philanthropists (#24) - San Francisco Business Times • Voted Best Places to Work in the North Bay 21 years in a row • World-class Employee Engagement scores • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate • Industry leading Net Promoter Scores across the U.S. ### Minimum Qualification: Knowledge, Skills and Abilities - Excellent technical, interpersonal, and analytic skills with the ability to communicate physical security concepts to technical as well as non-technical audiences. - Excellent written and oral communication skills. - Knowledgeable in computer concepts, management systems, surveillance systems and access control. - Exceptional organizational and multi-tasking skills. - Experience in supporting training development and logistics. - Demonstrated ability to establish rapport and build relationships across all levels of the organization, as well as with external vendor organizations. - Proven ability to work independently with efficiency and flexibility. - Strong problem solving and analytical skills. - Prior experience with access control and monitoring systems. - Strong computer and systems knowledge.