Self-Checkout Attendant

Job description

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact. Here’s what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Engages with customers, provides efficient checkout services, communicates grocery carry out services, and monitors the self-checkout lanes. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment. Essential Duties and Responsibilities: Maintains a consistent position at the entrance of the self-checkout lane when not assisting customers. Directs and invites customers to use self-checkout lanes based on availability and payment method options. Resolves varying customer interventions accurately and with a sense of urgency. Closely monitors all transactions for accuracy. Role model for “Jump-Over-the-Counter Service Excellence” Monitors, scans, and labels items on the bottom of the shopping cart. Communicates customers needing carry out assistance to courtesy clerks. Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Complies with all Company policies and procedures. Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products. Knowledge, Skills and Abilities: Basic knowledge of cash register. Basic knowledge of tender policies and procedures. Basic mathematical and counting skills. Ability to learn new technology systems, methods and processes. Ability to remain courteous with customers at all times. Ability to communicate effectively with customers and partners in written and verbal form. Ability to multi-task and work in a fast-paced environment. Ability to maintain a high level of accuracy. Ability to work flexible schedules including nights, weekends, and holidays. Must possess strong communication skills and the ability to achieve positive outcomes in all customer interactions. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience and Qualifications: Minimum three months of service as a cashier, office, or management experience recommended. Minimum of 18 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. TABC/LACT/AATC certification required where applicable. Physical Demands: Continuously required to use close vision, distance vision, depth perception or the ability to focus. Continuously required to talk and hear. Continuously required to use hands for reaching, touching or handling. Continuously required to use fine finger movements (ex. sorting and typing). Continuously required to stand or walk. Frequently required to push, pull, maneuver or lift objects up to 40 lbs. Frequently required to bend, kneel or squat. Occasionally required to push, pull, maneuver or lift objects up to 75 lbs. Occasionally required to climb, balance, stoop or crawl. Attendance at work is required. Work Context and Environment: Work is generally performed in a retail store. Occasionally exposed to cleaning agents. Noise level varies. Ready to find your place? BGC is “A Career Where You Belong.” Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.