Senior Academic Advisor, Veteran Services (2 Positions)

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at or call (702) 651-5800 to be directed to the appropriate Recruiter. Job Description *** This position will be open until filled. For full consideration, all application related materials should be submitted by July 31, 2026. About the College of Southern Nevada Founded in 1971 and situated in the greater Las Vegas metropolitan area, the College of Southern Nevada is the most ethnically diverse college in Nevada and the first to receive the HSI designation. We’ve prioritized providing an affordable, collaborative, and welcoming environment that allows all students to shine. CSN is a fully accredited institution offering hundreds of degrees and certificates in 70 academic programs. CSN proudly hosts students from all 50 states and over 60 countries with a student population that mirrors Clark County Nevada, one of the most diverse counties in the US. More than one-third of our students are first-generation, half are Pell Grant eligible, and nearly three-fourths are part-time. The College of Southern Nevada, a Minority Serving Institution designated as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander Serving Institution (AANAPISI) provides associates and select bachelor’s degrees. Consistent with CSN’s mission, vision, and values we are passionate about fostering an environment where our highly diverse students achieve, succeed, and prosper. Institutional Commitment to Diversity The College of Southern Nevada recognizes that embracing diversity maximizes faculty and staff contribution to our goals and provides the best opportunity for student achievement. We seek faculty who demonstrate their commitment to our communities and value diverse perspectives. Faculty are intentional about providing culturally responsive instruction to promote creativity, innovation, growth, and academic excellence. We strive to uphold our mission, to create, and preserve an environment that is dedicated to achieving educational access, equitable resources, inviolable dignity, and opportunity for all to participate, prosper, and reach their full potential. We ensure that all our work and efforts are transformative and build a truly Students First institutional culture. We commit to the journey ahead, embrace difficult conversations, examine implicit biases, and remain steadfast in our continuous process of improvement. We do this by creating, uplifting, and centering all the voices and experiential knowledge of our students, employees, and campus communities. CSN is committed to providing a place of work and learning free of discrimination based on race, color, national origin, disability, religion, age, sex/gender, sexual orientation, gender identity or expression, genetic information, and veteran status in the programs or activities which it operates. Why Live and Work in Southern Nevada? The region has an environment where professional satisfaction and career achievement are paired with optimal quality of life in a locale with abundant opportunities for work and leisure. Southern Nevada is an excellent base camp for outdoor recreation. Popular nearby hiking and rock-climbing spots include Lake Mead National Recreation Area, Red Rock Canyon, the National Conservation Area, Spring Mountain Ranch State Park, and Valley of Fire State Park. Residents enjoy vibrant urban and suburban communities, within the cities of Las Vegas, North Las Vegas, and Henderson, world-class restaurants, and beautiful parks. The region features a reasonable cost of living, with affordable prices on everything from housing to utilities to groceries compared to most major cities across the nation. Thanks to its mild winters and ample sunshine, the area appeals to a variety of age groups, from retirees to early career professionals. There are plenty of family-friendly activities available to keep families busy. Las Vegas is also a haven for professional sports fans with the NHL Golden Knights (2023 Stanley Cup Winner), WNBA Las Vegas Aces (2022, 2023 and 2025 National Champions), NFL Raiders Football Team, Las Vegas Lights FC and the Las Vegas Grand Prix. Benefits of Working at CSN Grant-in-Aid: Tuition & fee assistance for employees and their families at NSHE institutions. Time Off: CSN provides a variety of time off options to help employees manage their work-life balance. Holidays: All CSN employees receive 12 paid holidays per year. Benefits: CSN offers attractive and customizable health insurance plans for employee and dependents. Retirement Plan: Participants contribute 19.25% with 100% employer match. On-site Early Childhood Education Center services available Learning & professional development opportunities. Active CSN Affinity Groups that focus on campus-wide diversity initiatives to create a welcoming campus climate. For more information about the benefits offered at CSN, please click the link Job Summary Providing first-time students, returning students, as well as undeclared majors in transition with advisement and orientation services. They will assist new incoming students plan their first semester coursework, assess their personal strengths and limitations, learn academic success strategies, explore careers, declare a major, learn to navigate the educational system, benefit from campus and community resources, and connect to campus life. The advisor works with students to implement a personalized success plan and identify available resources and take corrective actions essential for academic success. They will assist continuing, returning, and transferring students (all majors - excluding health programs) with planning course work for all semesters (throughout graduation). Review credits that transferred to CSN, and conduct manual graduation audits for returning, continuing, and transfer students. Assist students with SAP appeals, residency appeals, excess credit fee appeals, unusual enrollment, and academic suspension. Assist students who are on academic warning and probation. There is an expectation to be the expert in VA education benefits and provide advising assistance with consideration of the impact on their benefits. The incumbent must work independently and utilize excellent problem-solving skills, as job responsibilities are multifaceted and at times can be sensitive. Although the incumbent relies on several resources (e.g., state, institutional, departmental, federal procedures, and regulations) to handle daily circumstances, the employee must use independent judgment when facing unique situations with limited precedents requiring greater decision-making and conflict resolution. Problems encountered could be of varying degrees of complexity, including some where alternative solutions are not readily available, or where guidelines and precedents do not exactly always apply. Interpersonal interactions must be characterized by clear explanations and interpretations of facts, policies, and regulations. Incumbent is expected to carry out day-to-day assignments with limited supervision. Work objectives are set for advisors but the methods for performing tasks are frequently left to the judgment of the incumbent. Incumbent is expected to be sensitive to potential problems so that supervisory assistance can be secured on matters which have broader implications (e.g., violations to academic & student conduct policy). Results emphasize overall impact on student retention rates, persistence outcomes, end-of-semester student’s academic performance and graduation rates. In addition to advising, the incumbent must continue to remain verified as a School Certifying Official and complete the Department of Veteran Affairs annual training requirements. They will serve as a VA School certifying official (SCO) and assist with processing VA benefits to the Department of Veteran Affairs. The processing of VA benefits is time sensitive, requires attention to detail, and a clear understanding of the Department of Veteran Affairs rules and regulations. Required Qualifications Bachelor’s degree in Education, Liberal Arts, Social Science, or related field from an accredited college/university; Or equivalent combination of education and experience. 3 years advising experience in a higher education setting. Preferred Qualifications Advising in a community college setting. Working with special populations. The ideal candidate should possess the following knowledge, skills, and abilities: Working knowledge of advising, student development, retention, and student success best practices and strategies; Demonstrate ability to provide effective academic, personal, financial, adjustment and career advisement to a diverse college student population. Knowledge of VA education benefit programs, eligibility requirements, rules, and policies of US Code Title 38: Principles of Excellence. Exhibit excellent critical-thinking skills through a demonstrated ability to interpret and evaluate explanations of problems of sensitive and complex natures, analyzing and defining uses obtained explicitly and implicitly from students, faculty and staff. Demonstrated ability to evaluate and assess student’s academic needs, strengths and weaknesses, and with student’s input develop appropriate course of action. Exhibit sensitive understanding of at-risk, and disadvantaged students with diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds typical of community college students. Possess strong problem-solving skills, resourcefulness, and demonstrate ability to carry out short-term and long-term action plans. Must be approachable and personable and articulate with excellent writing, interpersonal and public speaking skills, and able to communicate effectively with students, parents, faculty, and staff. Demonstrated knowledge of FERPA including ability to interpret and adhere to student privacy policies. Be proficient in MS Office Suite and computer database management software in general. Must possess a valid driver’s license. Be proficient in the Department of Veteran Affairs reporting system, Enrollment Manager. Knowledge of NSHE policies and procedures. Demonstrate understanding of the purpose and function of community colleges. Knowledge of PeopleSoft as it pertains to Student Services and related duties. Salary Information Administrative Faculty C – The Starting Salary is $61,553 * This position is grant-funded, contingent upon ongoing and available funding. Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) To be considered for this position, please upload the following documents to your application: Resume/CV Cover Letter Contact information for three professional references (Name, email and phone number) Unofficial Academic Transcripts (Applicants who have earned their degrees outside of the United States must have their educational transcripts evaluated by an approved evaluator if their college or university is not listed in the most recent edition of the Higher Education Directory, published by Higher Education Publications, Inc. If you have any questions regarding this, please reach out to the Human Resources, Talent Acquisition & Classification team). Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials. Local Search Out of Area/State Candidates are not offered travel reimbursement. _______________ For more details on this position, please visit our website: My Career at CSN . CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit . NSHE - INTERNAL APPLICANTS PLEASE NOTE CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date. Posting Close Date Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials. All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement. This position may require that a criminal background check be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Schedules are subject to change based on organizational needs. CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.