Senior Account Director

Job description

Company Description Adjective & Co. is an award-winning branding and advertising agency headquartered in Jacksonville Beach, Florida with satellite offices in New York. We specialize in brand strategy, brand identity and design, advertising, digital, social media, and brand management. We only work with people who don’t suck—that goes for clients AND team members. We truly believe a happy team creates amazing work, you can do more with less, get scrappy when needed, and outthink vs. outspend the competition. Notable un-sucky clients include Gatorade, Insomnia Cookies, Chipotle, Sweetwater, New York Islanders, THE PLAYERS, and many others. We give our team lots of freedom, but it comes with lots of responsibility—and the occasional happy hour or three. Us trapped in a bulleted nutshell The Un-agency Ad Age "Small Agency of the Year" Southeast Gold Award winning creative (Over 200 gold and silver ADDY awards) Ad Age Best Places to Work & Inc. Magazine “Top 50 Best Workplaces in the U.S." 4+years Inc. 5000 list of the fastest-growing private companies in America Killer portfolio of brands and clients that don't suck Not on Facebook Love coming to work. Hate leaving. Think Winston Wolf, but in agency form Out to take over the world Big Perk Energy Beach office within walking distance to the ocean in Jax Beach Flexible work schedule Travel accommodations for remote employees Amazing, collaborative team environment (lots of work, but lots of fun) Six weeks in holidays throughout the year and your birthday off Vacation Un-Policy (take vacation time when you go on vacation) Grown-up stuff like healthcare, dental, and retirement plan Freedom to work when and where is best for you Award shows & Annual trips Job Description The Sr. Account Director is a senior client leader and strategic partner who brings rigor, empathy, and excellence to every aspect of account management. You are deeply fluent in client service, brand strategy, and integrated marketing, with a sharp eye for quality and a strong respect for the craft of the work. In this role, you lead key client relationships, drive strategic initiatives, and guide cross-functional teams to deliver thoughtful, effective, and high-quality work. You balance big-picture thinking with hands-on leadership ensuring projects move forward seamlessly while aligning to broader brand and business objectives. You are comfortable leading day-to-day client engagement, shaping briefs, presenting work, and navigating complex dynamics, while partnering closely with senior leadership to evolve long-term account strategy and growth. What You'll Do Client Leadership & Account Management Serve as the senior day-to-day client lead across assigned account(s) Build strong, trusted client relationships rooted in transparency, accountability, and results Lead client communications, status, and key deliverables with confidence and clarity Support scope development, timelines, and overall account health in partnership with leadership Anticipate client needs, proactively solve problems, and navigate challenges with professionalism Contribute to identifying and driving organic growth opportunities within account(s) Strategy & Work Leadership Translate client goals into clear, actionable strategies and integrated plans Partner with strategy and creative teams to develop work that is both strategically grounded and creatively compelling Ensure all deliverables align with brand objectives and deliver measurable impact Lead development of briefs, presentations, and key strategic outputs Team Leadership & Development Lead and mentor account team members, fostering growth, accountability, and strong performance Provide clear direction, constructive feedback, and support across projects Stay close to the work—reviewing, guiding, and elevating while empowering the team Model strong client communication, collaboration, and problem-solving behaviors Operations & Financial Management Manage project scopes, timelines, and budgets to ensure work is delivered on time and on budget Monitor scope creep and flag risks proactively, partnering with leadership on solutions Support forecasting and resource planning efforts Maintain strong operational discipline across all workstreams Collaboration & Integration Partner closely with cross-functional teams (both internally and externally) to ensure seamless execution Foster a collaborative, solutions-oriented environment across internal and external partners Ensure alignment across teams and consistency across all touchpoints Qualifications Qualifications & Experience 8–10+ years of experience in fast-paced agency environments 3–5+ years of experience leading teams and managing direct reports Proven success in Account Director or Sr. Account Director roles Experience managing complex, integrated accounts (retainer and/or project-based) Strong client management and communication skills Demonstrated ability to lead multiple workstreams and priorities simultaneously Experience contributing to account growth and long-term planning Strong presenter with the ability to communicate ideas clearly and persuasively Solid financial acumen and understanding of scopes, budgets, and resourcing Highly organized with strong attention to detail Additional Information Who You Are You connect dots others miss You bring calm to chaos and clarity to complexity You’re a proactive problem solver who doesn’t just raise flags, you bring solutions in order to move things forward You say the hard things (the right way) You care about the work and won’t let it slip You’re a team builder, not just a team manager You take ownership, not shortcuts You’re serious about doing great work—but easy to work with