Senior Account Executive, Commerce

Job description

Salary: $68,000 - $75,000 Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations. LOCATION: North America (Remote) Who are we? Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact. Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships. As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales. With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola. Job title Senior Account Executive, Commerce (North America) Reporting of the role SVP, Global Performance Overview of the job As Senior Account Executive, Commerce, you are at the hands-on heart of client creator delivery for our Social Commerce & Affiliate campaigns. You own creator outreach, sample management and reporting support, building and maintaining strong relationships with creators and bringing best-in-class delivery to our clients. You'll work across TikTok Shop and affiliate campaigns, managing high volumes of creators and content, and grow into more client interaction over time with support from your manager. 3 best things about the job Get hands-on with social commerce from day one Be at the heart of creator delivery in a brand-new Commerce division, working across TikTok Shop, traditional affiliate networks and emerging social commerce platforms. Activate creators at true scale Manage and inspire hundreds of affiliate creators across TikTok Shop, traditional affiliate networks, and emerging social commerce platforms, driving the volume and output that fuels real revenue impact for our clients. Grow at the intersection of culture and conversion Learn how creator-first content converts across multiple commerce channels, building a specialism that's shaping the future of social shopping and affiliate-creator growth in NA. Measures of success - in the first few months, you will have: Embedded into the NA Commerce team and built strong working relationships across your immediate team, Client Services and Creative Operations. Developed a clear understanding of Influencer's Commerce & Affiliate framework, creator tiers and cross-platform commerce ecosystem (affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce). Learned our key systems – Slack, Google Workspace, Fastmoss, TikTok Shop Partner Centre and Waves – alongside our commerce trackers and sourcing processes. Audited existing creator pools and communication workflows, identifying early opportunities to improve engagement and posting rate, and successfully recruited and onboarded new affiliate creators aligned to campaign and always-on client needs. Supported the activation of live affiliate programmes by driving measurable creator output across at least one client portfolio. Established foundational community infrastructure (communication channels, briefs and feedback loops) and built confidence in how your role fuels performance outcomes through creator volume and high-converting cohorts. Roles & responsibilities: Own the sourcing, vetting, outreach, negotiation and onboarding of creators for TikTok Shop and affiliate campaigns, managing them through Waves. Manage product sampling and seeding end to end – logistics, tracking and follow-up – to drive content and conversion. Support programme operations: creator onboarding, link/code setup, tracking and commission queries. Pull and organise TikTok Shop and affiliate performance data (GMV, sales, conversion) and help build reports under the guidance of your manager. Manage high volumes of creators and content across multiple commerce campaigns with short timelines. Be a strong point of contact for creators, guiding them through briefs, guidelines and content. Oversee campaigns via Waves, including brief and content uploads and creator payments. Support client comms on the commerce workstream on calls and via email, with help from your manager. What you will need: Minimum 2 years' experience in influencer marketing, social commerce or affiliate Must have TikTok campaign experience; TikTok Shop experience is a strong plus Experience managing high volumes of creators and content Experience with UGC and micro creators Sample, seeding and logistics management experience Experience working across multiple campaigns simultaneously with short timelines Organised and meticulous about deadlines, with excellent attention to detail High energy and able to multitask and prioritise quickly across several projects A proven team player with a proactive, positive approach – not afraid to roll the sleeves up Strong negotiation, communication and relationship-building skills, internally and externally A few of our core benefits: Medical Benefits through Insperity Wellbeing support including EAP & Mental Health cover 401K with match opportunity 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.